Wednesday 5:00 pm - 6:30 pm

$15

INDUSTRY COCKTAIL RECEPTION

Location: Parkview Terrace Room, Meeting Room Level, Vancouver Convention & Exhibition Centre

MediaEdge Communications cordially invites you to attend an Industry Cocktail Reception to thank you for your ongoing support for Buildex Vancouver, BC Construction Show and Design Northwest conferences. Attending the reception will be property managers, apartment and condo managers, building operations personnel, architects, interior designers, engineers, contractors and exhibitors.

Industry delegates and exhibitors are encouraged to attend. Each ticket includes 2 drink tickets, hors d'oeurves and entertainment. This will be a networking opportunity not to miss!

8:30 am - 10:00 am

BOMA/REIC=1.5  AIBC=C1.5

$25/30

101 - BUILDING ENVELOPE CLAIMS - AN UPDATE

session sponsored by

A review of recent issues and developments affecting all participants involved in investigating and remediating building envelopes, including Owners, Consultants, Contractors/Subtrades, Inspectors and Insurers. The issues discussed will include:

• changing nature of structures affected by water ingress (low rise residential; high rise; institutional/schools; commercial properties)
• insurance coverage, is it there when you really need it (Errors and Omissions; Commercial General Liability; Wrap-up)
• bonding and Third Party Warranty concerns
• practical issues for contractors and trades (tendering; contract execution)
• leaky building lawsuits: when will they "dry up"

Moderator: Elia Sterling, President, Theodor Sterling & Associates

Panel:
Pierre Gallant, MAIBC, Principal, Morrison Hershfield
Michael Knight, President, Heatherbrae Construction
David Miachika, P. Eng., Partner/Lawyer, Borden Ladner Gervais
Jan Rasilainen, Manager, Technical Services, Home Warranty of St. Paul Guarantee

8:30 am - 11:30 am

BOMA/REIC=3  AIBC=N3

$125/150

100 - EFFECTIVE NEGOTIATIONS: CREATING MAXIMUM ADVANTAGE - Tom Gille, REAL Systems

session sponsored by

From tenants to vendors, from buyers to lenders, skills in negotiation are vital to people in the real estate industry. This course will provide an overview of the processes and strategies to negotiate effectively no matter what is at stake. Using techniques developed at Stanford University School of Business and the Harvard University Negotiation Project, this seminar will cover:

• Scenario Analysis
• Best Alternatives To a Negotiated Agreement
• Multiple Simultaneous Offers
• Role Playing and The Devil's Advocate
• Framing Your Offer
• Creating Mutual Trust and Cooperation
• Your "Concessions Bank" Account
• Respond to Tactics: Nibbling, Swapping and The Screamer
• Creating Relationships vs.Transactions

Attendees will be better equipped to represent their clients. They will take away tools and strategies to 1) negotiate more effectively, 2) enhance cooperation, 3) reduce conflict and 4) improve the outcomes for everyone in the deal.

Gain the skill MOST vital to success in the real estate business — from an expert who's been there and done it.

Course Instructor: Tom Gille, REAL Systems

1:30 pm - 3:00 pm

BOMA/REIC=1.5  AIBC=N1.5

$100/125

117 - COMPETITIVE ADVANTAGE 101 - STRATEGIES TO WIN BUSINESS - Tom Gille, REAL Systems

session sponsored by

What is your "strategy map?" How can you differentiate yourself from your competition? Knowing the answers to these questions will greatly increase your odds for success in winning business. Improved understanding of your own and your clients' value strategy allows you to be more effective in developing profitable new business.

Drawing upon concepts developed at Harvard Business School, this seminar will cover:

• Research by Michael Porter on value strategy & competitive advantage
• How to create a positive advantage in the RFP process
• How to make the "short list" and win the decision making process
• The value of strategy mapping and creating a picture for your client
• How to make your case and differentiate yourself to provide a competitive advantage over others

Course Instructor: Tom Gille, REAL Systems

8:30 am - 10:00 am

BOMA/REIC=1.5  AIBC=C1.5

$25/30

102 - BOMA MEASUREMENT STANDARDS - WORKING FOR YOU

Hear how the ANSI BOMA Z 65.1 Office Standard and the new BOMA SIOR Industrial Standard can be applied to your day to day business. Understanding this publication is a must for building owners, managers, facilities managers, tenants, appraisers, architects, leasing professionals, lending institutions and others when calculating leases, allocating building expenses to cost centers, or comparing occupancy. The revised Standard includes how to measure new tenant amenities and building features such as spacious entrance lobbies, conference centres, health clubs, and day care facilities. Bring your questions — BOMA International has appointed Lasertech Floorplans exclusive North American consultant for interpretations of both Standards.

Speaker: Kerry Keilty, Vice President, Lasertech Floorplans

8:30 am - 10:00 am

BOMA/REIC=1.5

$25/30

103 - ENERGY MARKET AND MANAGEMENT UPDATE: PRICING FORECAST FOR 2005, NEW TECHNOLOGIES, AND EMERGING STRATEGIES

session sponsored by

In recent years, energy has become a very critical element of the cost of operating a building. How does a building owner or operator manage power for their building portfolio in today's market? Some examples will be given of how owners are administering their energy programs, the alternative technologies that are emerging as viable energy management options, and the forecast for the price of gas and electricity over the short and medium term.

Moderator: Chris Vilcsak, President, Solution 105 Consulting

Speakers:
Peter Dixon, Vice President, Business Services, Direct Energy
Roy Hughes, Project Manager, BC Hydro Customer Care Powersmart
Jeremy Trigg, Director of Facility Management, VanCity Savings Credit Union

8:30 am - 10:00 am

BOMA/REIC=1.5  AIBC=C1.5

$25/30

104 - MAKING YOUR BUILDING'S SECOND PLUMBING SYSTEM LAST LONGER

This session will examine the causes and cures of plumbing system corrosion, pipe failure and blue green staining of water in multi-tenant buildings in the GVRD. Hear about the causes of accelerated plumbing system failures; how to lower the rate of corrosion in new and existing systems and what would be involved with designing new systems that stand up to the aggressive local water.

Speaker: Randy Christie, Plumbing Expert, Xpert Mechanical Ltd / West Coast Pipe Restoration Ltd.

10:00 am - 12:00 pm

BOMA/REIC=2

$25/30

112 - RAPID DAMAGE ASSESSMENTS - POST EARTHQUAKE

session sponsored by

An earthquake has struck, and damage is everywhere. Is the damage to your building crucial, and how much is too much? Learn what you should be looking for, and how to decide if your home, your business, or your building has become unsafe. BC Housing's rapid inspection skills are taught using the "Applied Technology Council 20" guidelines.

Speakers:
Steven Bibby, Property Portfolio Manager, BC Housing
Pete Learoyd, Manager Safety and Security, BC Housing

10:30 am - 12:00 pm

BOMA/REIC=1.5  AIBC=N1.5

$25/30

109 - SKILL SHORTAGE: WHAT TO DO WHEN THE CUP IS EMPTY

The media has been telling us about the labour shortages in various trades industries for a while now — but what about professions such as engineers, architects and building operations personnel? The lack of skilled workers in this province has reached its lowest point in decades. It has impacted all levels of the real estate industry from architectural drawings to putting up drywall to managing the building upon completion. And it's just going to get worse. Learn from key industry groups on how they plan to address these immediate needs. How will the skill shortage be addressed? What are the options?

Panel:
John English, P.Eng., Dean, School of Construction and the Environment, BCIT
Stuart Howard, MAIBC, President, Architectural Institute of BC and Stuart Howard Architects Inc.
Keith Sashaw, President, Vancouver Regional Construction Association
Peter Simpson, Chief Executive Officer, Greater Vancouver Home Builders Association
Gord Stewart, Associate Vice President, Independent Contractors & Businesses Association

10:30 am - 12:00 pm

BOMA/REIC=1.5

$25/30

113 - CONSUMER PROTECTION BEGINS AT HOME

Strata corporations, councils, property managers - and even homeowners - will hear how to protect the largest investment consumers ever purchase through positive employee relationships, planned contract terms and conditions, investment, special levies and reserve funds, understanding what the insurance policy really says, collecting deductibles and claims, recovering losses from grow ops and meth labs, and maintaining strong relationships with your management team. Discover the 10 principles that result in successful building operations.

Speaker: Tony Gioventu, Condominium Home Owners Association

10:30 am – 12:00 pm

BOMA/REIC=1.5

$25/30

114 - PROBLEMS & ISSUES RELATED TO MECHANICAL & HVAC SYSTEMS IN OLDER BUILDINGS

This session will examine a range of common problems and issues related to aging mechanical systems that building owners, property managers, and facility engineers need to address. Topics discussed will include: upgrading domestic water systems; upgrading central heating systems; energy savings programs and incentives; and piping rehabilitation vs. replacement.

Panel:
Ian Thomson, Operations Manager, Bentall Real Estate Services LP
Alan Turner, Principal, Coral Engineering

10:30 am - 12:00 pm

BOMA/REIC=1.5  AIBC=C1.5

$25/30

127 - INNOVATIVE APPROACHES TO INDOOR AIR QUALITY MOULD AND MOISTURE MANAGEMENT

session sponsored by

Fueled by media hype and the efforts of a new and growing army of "Mould is Gold" consultants with the help of plaintiff 's attorneys, the issue of IAQ and related mould and moisture problems has been spun as the new asbestos, a plague to commercial and public buildings and a threat to the health of occupants. Coupled with this the liability and property insurance industry has responded by withdrawing coverage for mould claims associated with moisture in buildings. Prudent property management companies have responded to this new and important challenge by implementing Pro-Active IAQ and Moisture Management Programs across their portfolios of properties. This session is intended to clear up much of the misinformation that is circulating in the industry and to demystify the IAQ and mould and moisture issues in buildings for the construction, property management and real estate industries. The session starts with an overview of health, construction and remediation standards and guidelines for IAQ and mould and moisture control, followed by a discussion of cost-effective proactive solutions for IAQ mould and moisture control being implemented by property management companies across Canada and conclude with an introduction to new moisture and IAQ sensor technologies and Web-based communication protocols.

Moderator: Elia Sterling, President, Theodor Sterling Associates

Panel:
Harry Certain, Business Development Manager, Foster Products
Peter Ciccone, IAQ Software Inc.
Michael Glassco, Operations Manager, Theodor Sterling Associates
David Vokey, President, Detec Systems Ltd

1:00 pm - 5:00 pm

BOMA/REIC=4  AIBC=C4

$125/150

119 - INTRODUCTORY PROJECT MANAGEMENT MINI-COURSE: 12 STEPS TO ENSURE SUCCESS AND AVOID CONSTRUCTION DISPUTES

More than ever before, companies need to be able to respond quickly, focus resources and deliver projects on time and within budget. If you are a building owner or manager, you need to acquire the knowledge, skills and competencies to help you be an effective project manager/team leader. Handouts will be provided.

From this mini-course you will learn:

• How to properly initiate a project, define and validate project goals, requirements, and objectives; people, process, and product management; quality planning and control; contract and procurement management; managing performance, relationships and expectations.
• The key responsibilities in project plan development; project plan execution; integrated change control.
• The key elements of cost and schedule management.
• How to apply practical risk management techniques in the planning and control of your project
• How to keep your team committed throughout the project

Course Instructor: Robert Broadbent, Vice President, Education, Atocrates Inc.

Each class participant will receive handouts as well as copies of all slides in a seminar booklet.

1:30 pm - 3:00 pm

BOMA/REIC=1.5  AIBC=C1.5

$25/30

118 - DESIGN INNOVATION AND THE CUSTOMER EXPERIENCE

The design industry, from architects to environmental graphic designers, is caught in a market dilemma. On one hand, developers and business owners want new facilities and attractions that visitors crave. On the other hand, they want to lower all expenditure, including the cost of design services, in a quest to improve margins. Outsourcing and actually commodification are rapidly becoming the norm. What is needed is a radically new model.

The presentation will explore both local and international examples of new ways of providing design services and the resulting customer experience.

Speakers:
Anson Lee, Director of Communications, Karo Design Vancouver
Barry Marshall, Creative Director, Karo Design Vancouver

1:30 pm - 3:00 pm

BOMA/REIC=1.5  AIBC=C1.5

$25/30

121 - DESIGNING AND BUILDING FAST-TRACK PROJECTS: TECHNIQUES - CONTRACTS - RISKS

Fast-tracking well done often leads to demanding project schedules being met without loss of quality or safety. However, on some projects, unfortunate short-cuts have resulted in non-delivery of project or business objectives for their owners. The panel will explain "achieving success and avoiding failure", through skilled coordination of carefully crafted delivery methods and contracts, aimed a compressing the schedule — even in boom times.

Moderator: Chris Quaife, Principal, Symmetric Resources, Project Management Consultant

Panel:
John Hiebert, President, Task Construction Management
Don Redden, President Redden Development/Management
Matti Saar, Principal, M Saar Architecture
Norman D. Streu, Partner, Alexander, Holburn, Beaudin & Lang

1:30 pm - 3:00 pm

BOMA/REIC=1.5

$25/30

122 - CROSSING THE LINE: WHAT YOU NEED TO KNOW ABOUT THE REVISED SAFE STREETS ACT

The BC Safe Streets Act and amendments to the Trespass Act were passed in the fall legislature and given Royal Assent. By the end of January the enforcement regulations are expected to be in effect and the provincial government will issue an order in council that makes the Acts enforceable. BC's Acts have taken different approaches to problem situations involving aggressive behavior and unwanted trespass. Property owners, managers and security interests will want to know how these acts will apply, what they can expect, how police will respond, what approaches will crown and the courts take, and how you can work to make these Acts work for you, your staff and your clients. Come and hear representatives from the police, crown, business and government present their answers, their thoughts and respond to your questions.

Panel:
Dave Jones, Director of Crime Prevention Services, The Downtown Vancouver Business Improvement Association
Inspector Andy Hobbs, Vancouver Police Department
Lorne Mayencourt, MLA, Vancouver - Burrard

1:30 pm - 3:00 pm

BOMA/REIC=1.5

$25/30

125 - HIGH PERFORMANCE BUILDINGS: INTEGRATING INTELLIGENT SYSTEMS INTO YOUR PROJECT PLAN

Gain the perspective from designers, owners, operators, and end-users on the costs and benefits of integrating intelligent systems into your project plan. What is the total cost of ownership and what are the benefits to the end-users? Intelligent systems discussed will include building security, integration of systems (paging, alarms, telephone, elevators, lighting, and data and telephone networks), and communications developed as a utility solution for the building (Division 17).

Moderator: Al Underhill, General Manager, Building Automation, Siemens

Panel:
Chris Hollinger, Product Manager, Siemens Building Technologies
John Matthews, Sales Manager, Simplex Grinnell
Blair McCarry, Senior Vice President, Keen Engineering
Alan Osz, Vice President, HMA Consulting, Inc.
Gary Vikanes, ASP, CPP, Vikanes Consulting Inc.

1:30 pm - 3:00 pm

BOMA/REIC=1.5

$25/30

120 - BUILDING YOUR BUSINESS WITH COMMERCIAL BUILDING INCENTIVE PROGRAM AND ENERGY INNOVATORS INITIATIVE

The Office of Energy Efficiency, on behalf of Natural Resources Canada, is providing an ideal opportunity for contractors and design professionals to learn and understand the benefits of designing and building to CBIP in new construction and how to improve with EII the energy efficiency of existing buildings. Don't miss this opportunity to build your business and client base by becoming an industry expert in energy efficient design and construction. Let us show you how to reduce your client's energy use, cut greenhouse gas emissions and save money.

Speakers: Jim Clark, Manager, New Program Development, Natural Resources Canada

8:30 am - 10:00 am

BOMA/REIC=1.5  AIBC=C1.5

$40/50

200 - INTERNATIONAL ARCHITECTURAL ROUNDTABLE - CHALLENGING VISIONS - A COLLABORATIVE APPROACH

session sponsored by

Creating sustainable environments requires vision, initiative and leadership because of its multi-disciplinary scope. Hear why these four highly accomplished industry leaders are successful at blending the latest technological advances available while being mindful of cost restrictions, environmental sensitivities and client objectives. The panelists are highly creative designers, each with a wealth of experience in realizing visually stimulating, technologically advanced, and socially responsible buildings.

Moderator:

Panel:

Jim Brown, Principal, LMN Architects, Seattle

Tony Franceschini, President & CEO, Stantec, Edmonton

Don Kasian, President & Principal, Kasian Architecture Interior Design & Planning Ltd., Vancouver

Richard Williams, Practice Leader - Architecture, Vice-President, Urbana Architects Corporation, An HOK Affiliate, Toronto

8:30 am - 10:00 am

BOMA/REIC=1.5  AIBC=N1.5

$25/30

204 - HIRING A WINNER

At a time when we are expecting more performance and productivity out of fewer individuals, combined with the very real costs of hiring and terminating employees, the pressure to make the ‘right' decision has been amplified. You will also read in most Annual General Reports that "...our people are our most valuable assets...". Why then does the process of making a hiring decision still seem more like an art than a science? We will discuss a detailed process designed to first establish what is needed, ways to incorporate that information into a recruitment / selection process and leverage that knowledge to ensure maximize return on investment in the future.

Speaker: Bruce Mackenzie, President, Chapman & Associates

8:30 am - 10:00 am

BOMA/REIC=1.5

$25/30

206 - INFORMATION IS POWER - WHEN THE POWER IS OUT

A reliable supply of electricity is critical to the smooth operation of a business. In this session, you'll learn about the causes of power outages, what happens within BC Hydro during an outage, the steps to restoring power, how customers can help us respond more quickly when there is an outage, and how to get information on the estimated time of restoration. This is all critical information you need to determine your businesses' response to outages.

Speaker: Bridgette Zacharias, Manager, Customer Care - Key Account Management, BC Hydro Customer Care & Power Smart

8:30 am - 12:00 pm

BOMA/REIC=3.5  AIBC=C3.5

$125/150

213 - PROJECT MANAGEMENT 201: TROUBLE SHOOTING & MANAGING PROJECT RISKS

Please note that this session builds on concepts presented in the February 16th session on project management (1:00 pm - 5:00 pm) Participants are strongly encouraged to attend the earlier session in order to gain the maximum benefit from this follow-up workshop.

Effective project management includes the ability to anticipate and forestall problems that could derail your project. The project manager's success is often linked to his or her ability and skill in managing risk and minimizing the impact of changes to both the project scope and product scope. Usually this ability is developed and the skills honed only through prolonged exposure to the project management environment. This course will give you a head start at developing the necessary trouble-shooting skills you need and give effective tips on how to get a distressed project back on track.

You will learn:

• The key elements of the Project Management Body of Knowledge, and how to use them as a tool for tracking and monitoring the health of a project
• How to identify key indicators and predictors that trouble is brewing with your project
• How to identify potential problems in project scope, quality, communications, human resources, risk management, procurement management, and integration management
• The most effective strategies and techniques to use to avoid problems and mitigate risk
• The most effective approaches to project problem solving; what change management is and how to use it effectively during a project
• What to look for and what questions to ask to get a true picture of the status of your projects(s)

Course Instructor: Robert Broadbent, Vice President, Education, Atocrates Inc.

Each class participant will receive handouts as well as copies of all slides in a seminar booklet.

10:00 am - 12:00 pm

BOMA/REIC=2  AIBC=N2

$100/125

208 - HOW TO HANDLE DIFFICULT PEOPLE

session sponsored by

Difficult people are unavoidable and dealing with them inevitable. But dealing with them well is far too uncommon. Often, this is a result not so much of our unwillingness to adjust to the difficult people in all of our lives, but of our lack of the tools we need to help us make those adjustments. We just don't know how. Now you can learn how with the dynamic techniques shared in this exceptional program.

Seminar Topics

• With the powerful tools shared in this program, you will:
• Find out what motivates and threatens difficult people.
• Discover how to sever the preexisting link between your emotions and your reactions.
• Learn how to make difficult people feel understood.
• Know the right questions to ask to help you decipher what people really want.
• Hear a proven, easy-to-remember process to resolve any conflict — from the most trivial to the most relationship threatening.
• Practice the six rules of successful communication and learn how you can apply them every day.
• Guide even the most troublesome individual toward positive behavior.
• Investigate how to eliminate habitual, knee-jerk reactions to threatening situations.
• Recognize how to defuse anger and other negative emotions.

Benefits

Imagine the peace and security you'll feel when you know you can deal with anything anyone throws at you. With these tools at your disposal, you'll be prepared to handle whatever the difficult people in your life — be they customers, vendors, coworkers, or even family members — throw in your way. The result? You'll stay more focused on results, feel calmer in the face of trouble, and build and rebuild strong and lasting relationships.

Course Instructor: Kevin Lust, International Professional Trainer, Lust Development Group

1:30 pm - 3:30 pm

BOMA/REIC=2  AIBC=N2

$100/125

214 - HOW TO COMMUNICATE EFFECTIVELY

session sponsored by

Communication is not just about how you talk and listen. It's about making connections with people. To make those connections, we must do the right things — use the right words and tone, break down communication barriers we often set ourselves, and never, ever let the fear of not saying things right keep us from saying the right things. This program explains — and demonstrates — the expert speaking, listening, and interpersonal skills necessary for professionals at all levels in today's world.

Seminar Topics

• You'll gain the skills that enable you to successfully:
• Discuss difficult issues with people above and below you on the organization chart--without being offensive or getting defensive.
• Recognize and break down communication barriers between people, departments, divisions, and locations.
• Avoid the redundancies and overused phrases that plague organizational communications.
• Remember a simple technique that guarantees your instructions were understood accurately.
• Understand the communication process and discover our unavoidable roles within it.
• Solve problems and fix mistakes without blaming or accusing.
• Present a different opinion without creating hard feelings (or avoiding the truth).
• Stay composed, even when you feel overwhelmed.
• Think on your feet and react smoothly when you're put on the spot.
• Concentrate better, understand more, and listen more open-mindedly.
• Deal with issues rather than emotions.
• Defend your viewpoints without creating bad blood between you and others.

Benefits

You'll learn to get people's attention, gain their respect and support, get your ideas accepted more often, and cut down on friction at work and at home. Communication is shared meaning and everyone attending will be equipped with the tools it takes to share their message with anyone.

Course Instructor: Kevin Lust, International Professional Trainer, Lust Development Group

9:00 am - 12:00 pm

BOMA/REIC=3  AIBC=C3

$40/50

202 - CONSTRUCTION LAW UPDATE FOR ARCHITECTS, BUILDERS, CONTRACTORS AND ENGINEERS

session sponsored by

9:00 a.m. - 9:10 a.m. Introduction

9:10 a.m. - 9:45 a.m. Update on Bidding and Tendering - Hannelie Stockenstrom - Clark, Wilson

The discussion will include:

• An overview of recent cases, including Graham Industrial Services Ltd. v. Vancouver Water District and Kinetic Construction Ltd. v. Regional District of Comox-Strathcona; and
• Some Frequently Asked Questions, including:
• Can a contractor use its own non-compliant bid to get out?
• Who decides what is a compliant bid?
• What options are available to an owner?

9:45 a.m. - 10:30 a.m. The Next 5 Years: How Are We Going To Get The Job Done? - Bruce Gleig - Clark Wilson

• The Magnitude of the task leading to 2010 - the realities of preparing our Region to host the world in 2010;
• Risk allocation in a time of labour shortages, professional pressures and short time fuses;
• Documenting the project and giving notice of claims.

10:30 a.m. - 11:15 a.m. Current Insurance Issues
Michael G. Talbot - VP Claims, Jardine Lloyd Thompson Canada Inc.
Glen Boswall and Samantha Ip - Clark, Wilson

• Insurance for Consultants: What coverage is available?
• What is covered by "Liability", "Course of Construction" and "Wrap-Up" Insurance?
• Tips on negotiating with your insurer.

11:15 a.m. - 11:50 a.m. Builders Lien Update - Amy Mortimore - Clark, Wilson

• The most recent case law
• How to calculate the time for filing a claim of lien
• What is the importance of a certificate of completion, and how do I know if one has been issued?
• What due diligence steps ought an Owner take before paying out the holdback monies?
• When and when not to file a lien
• What are the consequences for improperly filing a claim of lien?
• What types of charges are lienable?

10:00 am - 11:30 am

BOMA/REIC=1.5

$25/30

211 - PROPERTY MANAGEMENT IN TRANSITION: WHAT IS THE FUTURE FOR THIS PROFESSION?

The very structure of property management is changing from the amount of square footage covered by a manger to what is expected from a manager and how technology is impacting the industry. This session will examine the changing role of the property manager as the industry moves into greater consolidation. Technology is becoming more important in helping property managers perform their functions as they are expected to handle larger portfolios with fewer resources. What are these technologies and how does a manager adapt to these new expectations? Discussion will also focus on who the new customers are in buildings and how they are becoming more knowledgeable with higher expectations, and the roles for small to mid-size property management teams and how they can survive in this new environment.

Panel:
Bill Garland, President, Daniels Associates Inc.; Past President of BOMA International
Wayne Smithies, President, J.J. Barnicke Management

10:30 am - 12:00 pm

BOMA/REIC=1.5  AIBC=C1.5

$25/30

207 - MOULD AND THE BUILDING ENVELOPE: WHAT IS MOULD? WHY DOES IT GROW IN BUILDING ENVELOPES, HOW DO YOU DEAL WITH IT, AND HOW DO YOU DESIGN TO AVOID IT?

session sponsored by

Why do we hear so much about mould in the news these days? Is it a new phenomenon in the building envelope? Hear from experts in the building envelope/mould field why mould seems to be so prevalent in BC today. Learn why mould grows in building envelopes, how to deal with it when it's encountered, how to prevent its reoccurrence, and how to design to avoid it.

Moderator: Kimberly Tompkins, President, BC Building Envelope Council

Panel:
Jim Bagley, Senior Project Manager, PHH Environmental
Derek Neale, Principal, NSDA Architects
Michael Glassco, Operations Manager, Theodor Sterling Associates
John Singleton, QC, Partner, Singleton Urquhart

10:30 am - 12:00 pm

BOMA/REIC=1.5  AIBC=C1.5

$25/30

210 - THE ART OF ILLUMINATION RESIDENTIAL LIGHTING DESIGN

session sponsored by

Glenn Johnson will present his ground breaking trademarked lighting design process The ADAPTIVE™ Method that will change the way the audience looks at lighting design. This exciting method will be discussed in detail via Power Point in a non-engineering fashion that will excite the participants mind. Not only will the processes be discussed in detail but actual project reviews of Glenn Johnson's work including applications, drawings and documentation review with a final peak through photos of some of the worlds most exclusive homes. This informal presentation will include a question and answer period at the end of the session. You will not find a more informed and experiences individual in the world of residential lighting design, lighting control design and construction applications than Glenn M. Johnson LC, IALD.

12:30 pm - 1:30 pm

BOMA/REIC=1  AIBC=N1

$25/30

209 - THE EXECUTIVE SUMMARY: EVALUATING MAJOR TRENDS AND OPPORTUNITIES IN THE VANCOUVER REAL ESTATE MARKET

session sponsored by

A panel of leading real estate senior executives will offer their insights on the strategic issues facing the real estate market in Vancouver and Canada as a whole. Specific references will be made to the office, industrial, retail and multi-unit residential markets. The panelists will discuss where they see the real estate cycle leading over the next four quarters, the impact of Olympic construction beginning and the latest government initiatives regarding transportation such as the RAV line and twinning of the Port Mann Bridge.

Moderator:
Jon Wellman, President, BOMA B.C. and General Manager, Bentall Real Estate Services LP

Panel:
Lee Blanchard, Associate Vice President, Royal LePage Commercial Inc.
Jeff Lim, Vice President, Leasing, Bentall Real Estate Services LP
Cameron Muir, Senior Market Analyst, Canada Mortgage & Housing Corporation
Bob Tattle, Principal/ Vice President, Leasing, Anthem Properties

11:30 am - 1:30 pm

BOMA BC LUNCHEON

session sponsored by

11:30 am Registration
12:00 pm Lunch Service
12:30 pm - 1:30 pm Panel Presentation: "Evaluating Major Trends in the Vancouver Real Estate Market"

To register contact BOMA BC at 604.684.3916 or register online at www.boma.bc.ca/events.

1:30 pm - 3:00 pm

$25/30

222 - HOW TO COMPETE IN THE COMPETITIVE RENTAL MARKET

With low interest rates and over 47% of the new development of condominiums downtown Vancouver being purchased by owner investors, rental property owners need to effectively compete for their customers (their tenants).

Learn how to find and attract new customers and keep your existing customers through customer loyalty programs. Training your front line staff the basic sales skills will enable them to become effective leasing agents.

Speaker: Lynda Pasacreta, CEO, B.C. Apartment Owners and Managers Association

1:30 pm - 3:30 pm

BOMA/REIC=2  AIBC=N2

$85/95

216 - THE VALUE CRASH COURSE: HOW TO ATTRACT INVESTORS AND GET MORE MONEY FOR YOUR COMPANY?

• Raising funds?
• Buying or selling a company?
• Exploring employee ownership options?
• Considering selling or retiring out of your business?

This intensive 90 minute workshop demystifies the process of making your company more valuable (and easier to sell). The session covers the four fundamental shifts underway in the capital markets (and how to turn them to your advantage) and uses the interactive exercises, based on the "3 Pillars" Value Framework. To help participants flush out any serious value robbers that might be lurking inside their company. By the time you leave you'll understand what investors really look for, and you'll know the top three actions that you can take to add value to your company right now.

You are interested because you want:

• Newfound clarity about how to make your company more valuable
• A quick value bump from one or two simple action items
• A clear link between long-term strategy and company value
• Meaningful improvement in how you communicate with shareholders & investors

Workshop Leader: John McDonald, Rampworth Capital

1:30 pm - 3:00 pm

BOMA/REIC=1.5  AIBC=N1.5

$25/30

215 - WAYFINDING: HELP THEM FIND THEIR WAY. You've got designs for a great building and a beautiful interior. Good job but your design's not finished yet!

This presentation will focus on how to attract and retain visitors, consumers and purchasers to a premise, including tenants such as retailers. In order to create a positive and reassuring environment, environmental graphic design programs are married with the interior and exterior design of the environment to ensure graphic, architectural, interior, landscape, and industrial design aspects communicate identity and information, and shape the idea of 'place'. These are all concerned with the visual aspects of wayfinding which will be explored.

Some common examples of work by wayfinding systems specialists will be presented. This presentation will interest property managers, facility managers, architects, building owners, developers and interior designers.

Speaker: Barry Marshall, Creative Director, Karo Design Vancouver

1:30 pm - 3:00 pm

BOMA/REIC=1.5

$25/30

218 - RISK MANAGEMENT FOR ROOFING

Building owners and managers requiring roofing services should be aware of the risk management issues challenging roofing contractors. Risk management must be clearly understood and universally utilized by all. This session will provide insight into the issues and how the Roofing Contractors Association of BC (RCABC) has proactively assessed and addressed safety and liability risks faced by their members. These steps include implementation of a multifaceted educational and safety training programs for field workers, hazard assessments and by partnering with roof membrane manufacturer, the introduction of new application methods and materials. Topics such as how the new OH&S fall protection regulations and building design can impact roofing will be presented. Monetary considerations can significantly influence contract award, however it is important to choose a competent professional roofing contractor that has the expertise to reduce the risk associated with the application of some of the newer roofing membranes.

Speaker: Dave Coleman, Education and Training Manager, Roofing Contractor Association of British Columbia

1:30 pm - 3:00 pm

BOMA/REIC=1.5  AIBC=C1.5

$25/30

217 - GETTING YOUR BUILDING TO GREEN

session sponsored by

A panel discussion of industry and government leaders on the steps to take so building owners and property managers can achieve environmentally friendly commercial buildings. Measures that will be discussed include how to achieve Go Green certification and learning about financial incentives through government bodies.

Moderator: Lesley Heieis, Vice President, BOMA BC

Panel:
Sean Pander, Climate Change Project Lead, City of Vancouver
Bill Rempel, Regional Director, Manulife Financial BC
Doug Spratt, President, Douglas Spratt & Associates Ltd.

1:30 pm - 3:00 pm

BOMA/REIC=1.5

$25/30

219 - HIGH SECURITY - FACT OR FANTASY?

Security doesn't just happen it requires careful planning. Do you really need it and what does it really cost? Or how much does it save?

By the end of this session we will debunk the myths surrounding high security locks and master key systems and how they affect your facilities, and help you understand the process involved in choosing the right cylinders for all applications from padlocks to door locks. Learn how to work with your locksmith to create a cohesive security key system for your property whether you have one location or multiple locations locally or worldwide. The panel will showcase the technologies now available to protect government, institutional, hospitals, commercial, industrial, multi-tenant and in-transit properties.

Panel:
Alan Heaney, President, Medeco Canada
David Pollard, President, Mul-T-Lock Canada
Stephen Timmons, President, Abloy Canada

Wednesday, Feb. 16, 8:00 am - 10:00 am

$25/30

P1 - 2004 - FROM A LEGAL VIEWPOINT - WHAT WE'VE LEARNED THIS YEAR

This seminar will review litigation, mediation and arbitration cases throughout 2004 and what we can learn from them. This uniquely experienced presenter will review some of the latest decisions that impact on the residential property management industry. With tips for practical applications, this is a "must" seminar for all managers of strata properties.

Speaker: Pat Williams, Partner, Clark Wilson

Wednesday, Feb. 16 , 10:00 am - 12:00 pm

$25/30

P2 - INSURANCE - A CRITICAL TOOL IN THE RISK MANAGEMENT TOOLBOX

What's Covered, Where and by Whom, and...What's Not? Insurance is a complex element of risk management and availability within the industry is subject to change; mixed with coverage mandated by legislation, keeping up to speed requires constant attention to the market. Come and get the latest information in insurable risk management.

Speaker: Mike Valiquette, Coastal Insurance

Mike Valiquette is President of Coastal Insurance Services. Mike has spent 31 years in the insurance industry and has filled various management roles with major insurance companies and insurance brokerages. He is a Fellow Chartered Insurance Professional (FCIP) and has an MBA.

Wednesday, Feb. 16, 1:00 pm - 3:00 pm

$25/30

P3 - BUILDING OPERATIONS

Whether your portfolio consists of strata or rental, commercial or residential properties, all parties involved need to be aware of basic building operations in order to manage associated risks. Managing building risks means understanding your building, i.e. what do you have, how and when should it be maintained, repaired and renewed and at what costs. Understanding your building is needed to develop realistic operation and capital budgets, long term maintenance plans, etc. The presenters will cover a broad range of physical building aspects, including structural systems, roofing / waterproofing systems, wall and window systems, and illustrate potential risks with each. Facility evaluations and restoration processes will also be discussed as the double-edged sword...

Speakers:
Ted Denniston, General Manager, Halsall & Associates
Kevin Grasty, P.Eng., Halsall & Associates

Wednesday, Feb. 16, 1:00 pm - 3:00 pm

$25/30

P6 - RESIDENTIAL TENANCY EXPOSURE AND RISK- WHAT YOU DON'T KNOW CAN COST YOU

This seminar will be a great refresher, review or introduction for rental building managers and owners as well as property managers. Learn great techniques for prescreening, tenant criteria, dealing with abandonment, arbitration, condition inspection reports, serving documents, security deposit returns, etc. Keep your exposure to a minimum to maximize profit. This seminar will be of particular interest for realtors who provide rental services for owners of investment properties.

Speaker: Catherine Chauvin, Catherine Chauvin Consulting

Catherine has spent many years in the real estate industry with a variety of responsibilities including property management, consulting and education. She is currently the Vice President of PAMA where she chairs the Education Committee.

Thursday, Feb. 17, 8:00 am - 10:00 am

$25/30

P4 - RENTAL RESTRICTIONS UNDER THE STRATA PROPERTY ACT

Do you manage rental units within in strata buildings or do manage a strata that has rental restrictions? If so you need to attend this session to find out what rights, obligations and responsibilities an owner/tenant has to a strata corporation. Changes to rental restrictions take place on January 1, 2006. Start your preparations now to be ready. Owners may assume their units are "grandfathered" from any rental restrictions, but this may not be correct. Strata corporations may think they have an enforceable rental restriction bylaw. Get the answers at this seminar.

Speaker: Bonnie Elster, Partner, Clark Wilson

Thursday, Feb. 17, 10:00 am - 12:00 pm

$25/30

P5 - BYLAWS – TOP 5 PROBLEMS

Join this panel discussion led by a moderator to learn about the latest top 5 issues in stratas that may be best managed/controlled by the implementation of appropriately written bylaws. Issues such as noise transmission and alterations will be addressed by a panel of experts. This will be a very informative and lively discussion.

Panel:
Allyson L Baker, Associate, Clark Wilson
Elaine McCormack, Lawyer & Chartered Arbitrator, McCormack & Company Law Corporation
Lisa Vogt, Regional Managing Partner, McCarthy Tetrault LLP