10:00 am - 12:00 pm

$125/150

100 - The Art of Client Service - Influence with Ease®

session sponsored by

Subtle, ethical ways to enhance service and boost revenues — without working harder.

The Influence with Ease® presentation provides a powerful message for any audience interested in building competitive advantage through client service. Front line staff in every industry, professional firms and practices, retail businesses of all kinds — wherever business results grow in proportion to the impact of employees — Influence with Ease® is a profitable message.

Participants learn the strategies, techniques, and mindset of Influence with Ease®, including:

• create trust with anyone in under 30 seconds — regardless of their mood.
• State the grand intention — know, and gracefully communicate, your purpose in every interaction. Be artful rather than scripted — never again bury a good hire in a bad script — stop sacrificing service on the altar of your system.
• Use two words that increase perceived value by 12% (it's more than please and thank you) -- and use six words that increase sales by 16%.
• Be influential, not annoying — stop getting mired in the mini-upsell and instead make a real impact on profitability.
• Understand that customers aren't looking for friends or robots; they're looking for effective, artful client service.

Influence with Ease® can also be a great message for anyone creating cooperation, communication, and relationship — in teams, in families, with staff and colleagues. Jeff uses terrific stories to illustrate Influence with Ease® in any human interaction. It's entertaining, engaging, and real — a great environment for learning.

Presenter: Jeff Mowatt

1:00 pm - 3:00 pm

$125/150

101 - Managing Multiple Priorities™ - Juggling work priorities while still having a life

It seems there's never enough time in the day. Managers have so many competing demands and interruptions that they can easily become busy — but not necessarily productive. The solution is not time management per se — its priority management. In other words, it's more important to work effectively on the right things than it is to work efficiently on the wrong things. Your influence — be it at work, in your relationships, or even with your health — is dramatically impacted by your ability to manage multiple priorities.

These are skills that you'll develop in this module of the Influence with Ease® series, with Jeff Mowatt.

Participants learn the strategies, techniques, and mindset for managing multiple priorities including:

• Optimize your energy devoted to projects, administration, and customers.
• Prioritize tasks in a way that's more congruent with corporate objectives.
• Use a simple organizing concept that require less maintenance and provides greater flexibility when setting priorities.
• Remain focused and on-task despite numerous 'urgent' interruptions.
• Overcome commonly held beliefs that make it difficult to meet deadlines.
• Juggle several tasks at work and at home without feeling overwhelmed.
• Generate the physical and mental energy you need to support your priorities.

Managing Multiple Priorities™ is a great message for business owners, managers, and executives. Jeff uses terrific stories to illustrate Managing Multiple Priorities™ in any working environment. It's entertaining, engaging, and useful — a great environment for learning.

Presenter: Jeff Mowatt

8:00 am - 9:30 am

$30/30

102 - INTERNATIONAL ARCHITECTURAL ROUNDTABLE - DESIGN...IT'S ALL A FAÇADE!

session sponsored by

The issue of the designer as a substantive player in the conception and execution of a project is at risk in today's marketplace. Is architectural design nothing more than style as in the latest clothes fashion magazine? Where does the substance and creativity come from that leads to lasting value and sustainability? An exceptional opportunity for you to hear four highly accomplished designers discuss the challenges being faced today.

Moderator:

Panel:

Jeremy Sturgess, Principal, Sturgess Architecture

Susan H. Jones, Principal, Atelier Jones LLC

Gregory Henriquez, Partner, Henriquez Partners Architects

8:30 am - 10:00 am

$25/30

103 - Design for Curb Appeal – it Counts!

Ruth Olde will demonstrate how well executed landscapes can deliver rich dividends to property owners, developers, managers, and real estate agents. Before and after photos will show a range of transformations and she will outline how to incorporate landscape features into marketing programs. Tranquil spaces resonate with clients who want a break from the hustle and bustle of cities — especially when they are achieved with environmentally responsible horticultural practices.

Speaker: Ruth Olde, Partner, Blasig Landscape Design & Construction Ltd.

8:30 am - 10:00 am

$25/30

106 - Measuring Budget Impact of Green Building Standards

Save Money and Go Green – not a predominant perception when the first showcase “green” buildings were unveiled in North America over the past 5 years. The purpose of this seminar is practicality: how to “green” buildings so as to generate both capital and operating cost savings for tenants and owners. This seminar focuses on how to focus on initiatives that turn your building both green environmentally and green with money.

Panel:
Paul vonPaumgartten, Director of Energy and Environmental Affairs, Johnson Controls Inc.
Tim Walden, British Columbia Building Consultant, Johnson Controls L.P.
John Fleming, Director of Commercial Real Estate – Americas, Johnson Controls L.P.

8:30 am - 10:00 am

$25/30

107 - Out of Site – Out of Mind

session sponsored by

Roofs are one of your biggest building assets, and one of the easiest to maintain, but commonly are not. Many are replaced well before they need to be, because a few simple procedures were not followed. Roofing 201 will help you understand what you have; potential problems and risks; what you can do yourself; and when you should seek out professional input.

Speakers:
Ted Denniston, AScT, Western Regional Manager, Halsall Associates Ltd.
Chris Love, B.Tech., RRC (Registered Roof Consultant), Halsall Associates Ltd.

8:30 am - 10:00 am

$25/30

117 - GeoExchange for Building Space Heating, Cooling and Water Heating – The Economical and Sustainable Alternative

This seminar will provide delegates with an inspiring overview of this alternative means of conditioning a building environment. With utility and maintenance costs spiraling out of control, integrated geothermal heat pump systems are touted as the best solution to conventional energy sources for the present and future. Find out where, how and why this technology is fast becoming the only choice for new and existing building owners everywhere.

Moderator: Grad Ilic, P.Eng. Technology Manager, BC Hydro Power Smart

Panel:
Jim Lloyd, P.Eng, MBA, General Manager, Geothermal and Sustainable Energy Systems, Terasen Utility Services
Lyn Ross, Chair, GeoExchange BC
Scott Schillereff, Ph.D., P.Geo, Manager, Groundwater Services, EBA Consultants in association with Aidan Kiernan
Eric Van Maren, CEO, Van Maren Group

8:30 am - 10:00 am

FREE

125 - Red Tape Toolbox

The Canada Revenue Agency, Home Owner Protection Office, Ministry of Small Business and Revenue and Worksafe BC has come together to give you the tools to apply and make it easier for you run your business and spend your time building your future. Do you find, as a professional in the construction industry, that taxes, licensing and safety regulations seem complicated?

We will provide straightforward information and answers to your questions and a FREE CD ROM with helpful links and information specific to the Construction Industry.

Moderator: Roger Ouellette, Director of Programs, Regional Operations, Canada Revenue Agency

Panel:
Ken Cameron, Chief Executive Officer, Homeowner Protection Office
Daryl Nelson, Manager of Consumer Taxation Branch, Ministry of Small Business and Revenue
Betty Pirs, Executive Director, Prevention Services, Worksafe BC
Rod Quiney, Assistant Commissioner, Regional Operations, Canada Revenue Agency

9:00 am - 5:00 pm

$225/275

122 - Monetizing Your Business

A one-day Symposium for business owners and senior managers.

The Monetization Symposium is literally a one day crash-course turning business into cash. The goal of the day is to demystify the process and to share practical tools and tactics for business owners who want to turn their hard work into free time and security. A dozen experts, working in a combination of interactive panel discussions and targeted workshops, share their secrets on all aspects of Monetizing Your Business:

• Business Value – how to set it, and how to increase it.
• Packaging – tricks and templates for building an investor centric marketing package
• Marketing your company to investors – specific tools and tactics for a successful sell
• Negotiating the Deal – everything from tactics to terms
• Managing the Cash – structures and tactics to reduce tax and maximize future wealth

By combining general panels with targeted workshops, the symposium is able to provide a rich blend of content for three major audience groups, including business owners who are interested in:

• Selling their Company to a strategic buyer or outside investor?
• or… Selling their company to internal management or staff?
• or… Raising money for their company by selling equity to investors?

The Monetization Symposium is a fast paced and exciting day. By the time you leave you can expect:

• Specific tactics to help set the right price
• Clarity over the specific preparation and packaging actions that need to be taken
• Specific actions for marketing your business to investors
• New negotiating tactics that will lead to better terms and a faster deal
• Insight into the secret financial management tricks used by the ultra-wealthy

Moderator: John McDonald, Rampworth Capital

Speakers:
Glenn Ballman, CEO & Founder, The Genesis Exchange
Axel Christiansen, Van City
John Currie, Stenner Group
Mike Grabham, VP Sales, The Genesis Exchange
Craig Jobber, CEO & Angel Investor
Evan Johnston, Fasken Martineau
Ted Koffman, McCarthy
Paul Marley, Rampworth Capital Services Inc.
John McDonald, President, Rampworth Capital Services Inc.
Brad Newby, M&A Lawyer, Partner, Farris, Vaughan, Wills & Murphy LLP
Neil Patton, Negotiation Coach, Pre-Think
Tanner Philp, CFO, Fund Manager, BC Advantage Funds (VCC) Ltd.
Jonathan Reimer, Certified Business Valuator, President, Dynasty Mergers and Acquisitions
Peter Scott, Stirling Mercantile Corporation
David Shore, Stirling Mercantile Corporation
Mike Steele, Windy Point Capital

For more information, go to www.buildingvalueconference.com.

10:30 am - 12:00 pm

$25/30

118 - Building Operations - Training that Works!

Douglas College Building Environmental Systems Program trains building operators to effectively and efficiently operate the HVAC, electrical and safety systems in their buildings. The panelists will discuss the type of program Douglas College offers, the agencies and institutions who support the BES program, like BC Hydro, Teresan, NRCan and others, and they will show the advantages of building operator training for building owners and managers. These advantages include: cost savings, lower staff turnover, longer equipment life, improved staff morale, etc.

Moderator: Desmond Wilson, Dean of Science and Technology Department, Douglas College

Panel:
Brian Miltimore, Program Coordinator, Building Environmental Systems, Green Buildings BC and Douglas College
John MacLean, Operations Manager, Bentall Real Estate Services LP
Gordon Monk, Energy Utilization Manager, Terasen Gas

1:00 pm - 3:00 pm

$85/95

123 - Selling Clients What They Need, Not What They Ask For

Consumers frequently ask for products and services that they think they need, based on a lack of information. When presented with what they have requested, they don't make a purchase. This program will explore the psychology of the sale and teach design professionals how to ask the right questions in order to steer clients towards what they need and will ultimately buy.

Speaker: Lloyd Princeton

Biography: Lloyd Princeton is the only New York-based motivational speaker and business coach to the interior design and architecture industry. He combines ten years of design industry experience with a background in sales and business management to guide professionals through business growth and satisfaction. Lloyd helps designers focus on finding the right clients and then charging what they are worth! Design Management Company, his full-service consulting firm, provides business evaluations and restructuring through marketing plan development and implementation, including graphic design, web design, and media campaigns.

Lloyd works with sole practitioners throughout the North America and has many corporate clients including Kravet, Haworth, Ralph Lauren, and Ann Sacks. His capacity for speaking is only surpassed by his joy for helping people find their true passion. www.dmcnyc.com www.dmccds.com

1:00 pm - 5:00 pm

$125/150

109 - INTRODUCTORY PROJECT MANAGEMENT MINI-COURSE: 12 STEPS TO ENSURE SUCCESS AND AVOID CONSTRUCTION DISPUTES

session sponsored by

More than ever before, companies need to be able to respond quickly, focus resources and deliver projects on time and within budget. If you are a building owner or manager, you need to acquire the knowledge, skills and competencies to help you be an effective project manager/team leader. Handouts will be provided.

From this mini-course you will learn:

• How to properly initiate a project, define and validate project goals, requirements, and objectives; people, process, and product management; quality planning and control; contract and procurement management; managing performance, relationships and expectations.
• The key responsibilities in project plan development; project plan execution; integrated change control.
• The key elements of cost and schedule management.
• How to apply practical risk management techniques in the planning and control of your project
• How to keep your team committed throughout the project

Course Instructor: Robert Broadbent, Vice President, Education, Atocrates Inc.

Each class participant will receive handouts as well as copies of all slides in a seminar booklet.

1:00 pm - 2:30 pm

$25/30

111 - Green Construction for Buildings, Renovations and Interiors

Drawing on experience with nearly $1 Billion worth of green construction, and preparing standards for green development at the Toronto Waterfront renewal, the presenters will review opportunities, benefits and challenges in implementing the processes needed to get to "Green". The connection between capital planning, life cycle thinking and sustainable building will be covered.

Speaker: Doug Webber, P.Eng, Manager, Green Building Services, Halsall Associates Ltd.

1:00 pm - 2:30 pm AIBC=1.5C IDIBC=0.1 $25/30

112 - What’s New in Lighting

Discover the evolution of energy-efficient lighting products over the past five years. You'll learn how technological advancements have led to efficient luminaries and light sources that yield improved energy efficiency, better lighting applications and greater user comfort. The discussion will cover high-efficiency electronic ballasts, T5 and energy-saver T8 lamps, high bay fluorescent luminaires and LED source as well as the latest BC Hydro Power Smart programs. This session will be an interactive/hands on learning with both Cristian and Roy.

Speakers:
Roy Hughes, PEng, LC, Senior Energy Management Engineer, BC Hydro
Cristian Suvagau, Ph.D., PEng, LC, Energy Management Engineer, BC Hydro

1:00 pm - 2:30 pm

$25/30

114 - Sourcing Skilled Labour – Acting Out of the Box

Everybody agrees we have a skilled labour shortage in Canada’s construction industry. Increasingly over the last year, economists and industry leaders have lamented the skilled labour problem and how it’s impacting the industry. We don’t need more slides and surveys to prove this. So what is being done about this issue? What more can be done? How do we get out ahead of this challenge in the short and long term? What are some examples of success? Better/faster/more cost effective education and training programs is part of the solution. There are also other ways to tackle the labour shortage. Learn about some successful, innovative training solutions and about other ways that construction companies are and can secure skilled workers. Hear about how to source international talent and how you should consider other new ways of recruiting and retaining human capital in order to compete in BC increasingly global economy.

Moderator: Brian Clewes, CEO, Industry Training Authority

Speakers:
Kerry Jothen, CEO, Human Capital Strategies
Gord Stewart, Assistant Vice-President, ICBA
Peter Miller, Managing Director, UK Workers
Rudolf Kischer, Partner, Maynard Kischer Stojicevic, Immigration and Citizenship Lawyers

1:00 pm - 2:30 pm

$25/30

116 - ARE HIGH ENERGY COSTS WRECKING YOUR BOTTOM LINE?

Solar water heating and solar air heating are two solar systems that will help you reduce your energy costs. Look at the payback when the sun’s rays are harnessed. Find out what grants are available. At the end of the seminar the audience will have a good overview of the effectiveness of solar water heating and solar air heating.

Speakers:
Donna Lewis, MBA, Astravan Distributors
Morgan McDonald, P.Eng., Taylor Munro Ltd.

10:00 am - 12:00 pm

$125/150

200 - How to Get Others to See Things Your Way: Professional Persuasion Techniques

There is one key to mastering any personal or professional situation: the ability to get others to see things your way. Whether in management, customer service, professional services, or even parenting, the most successful people are the ones who can relate easily to everyone, present their ideas with charisma and conviction, and get the deal done. With these powerful tools, you will:

• Build your personal credibility – the cornerstone of your persuasiveness.
• Learn the four key techniques of professional persuasion.
• Develop your own verbal persuasion techniques – the same skills used by experts in the media and in politics.
• Recognize the power of time pressure and learn how to protect yourself from it.
• Learn how to tailor your message to get the buy-in of others.
• Discover the value of consistency.
• Know when you should understate your interests – and when you should go for it all.

Presenter: Kevin Lust

1:00 pm - 3:00 pm

$125/150

201 - Conquering Conflict: Effective Tools and a Powerful Program that Really Works

session sponsored by

Conflict is inevitable, but overcoming it uncommon. Too many organizations have seen productivity suffer, and far too many individuals have watched even long-term relationships vanish because of their inability to handle the discord common to dealing with others. With the tools from this powerful program at your disposal, you will be able to handle whatever conflict might be blocking your path. Stay more focused on your work, feel more a part of the team, and build and rebuild strong and lasting relationships. Learn:

• The differences between conflict and confrontation and why one hurts worse than the other.
• How to sever the preexisting link between your emotions and your actions.
• The secret to every successful negotiation.
• A proven, easy-to-remember process to resolve any conflict-from the most trivial to the most relationship threatening.
• The six rules of successful communication and how you can apply them every day.

Presenter: Kevin Lust

10:00 am - 12:00 pm

$40/50

206 - Creativity at Work: Design As A Strategic Thinking Process

The revolution that is taking place in the world of business and design presents enormous opportunities and challenges for designers. This workshop explores the strategic dimensions of design — as a new way of thinking about business practices, that informs the way we lead, manage, collaborate and create.

Speaker: Linda Naiman, Linda Naiman and Associates Inc.

Biography: Linda Naiman began her career as a graphic designer specializing in marketing communications. She now applies the principles of art and design to organizational innovation, leadership and team development. She is a pioneer in arts-based learning in business and is the co-author of "Orchestrating Collaboration at Work" (Jossey-Bass/Wiley 2003). Linda has been featured in the Globe and Mail, the Vancouver Sun, TU Danmark television, and on Profitguide.com. Linda works with organizations in Canada, the US and Europe.

10:30 am - 12:00 pm

$25/30

207 - Green Office Space Does Make a Difference – How You Can Build and Manage Green

Having the right lighting, carpet, paint, furniture and space layout can provide for a safer and healthier working environment. Looking at your real estate; specifically the space utilized, waste created and energy required to feed the appetite of buildings relates to an even more significant impact on the environment.

This workshop considers best practices on how organizations are looking to construct greener buildings and renovate their space with consideration to sustainability beyond the mere material content of the products within the space. A greener process, integrated design, air quality, access to daylight and views, flexibility, adaptability, and agility all combine with greener products to provide a high quality working environment initially and for the future without ongoing waste, destruction, and demolition over the life cycle.

Speaker: Bill Black, National Director, Strategic Business Solutions, Haworth

10:30 am - 12:00 pm

$25/30

208 - CONSTRUCTION CONTRACTING

Perspectives on bidding and tendering; the "unabashed owner’s best interests" approach, along with an imperative for fairness and balanced contracting documents; bid evaluation and award; advantages of "at risk" construction management, as an alternative project delivery method. This seminar will be of particular interest to owners, developers and property managers.

Speaker: Roy Nieuwenburg, Senior Partner, Clark Wilson LLP

10:30 am - 2:00 pm

$125/150

210 - PROJECT MANAGEMENT 201: TROUBLE SHOOTING & MANAGING PROJECT RISKS

Please note that this session builds on concepts presented in the February 8th session 109 - Project Management Mini-Course (1:00pm – 5:00pm) Participants are strongly encouraged to attend the earlier session in order to gain the maximum benefit from this follow-up workshop.

Effective project management includes the ability to anticipate and forestall problems that could derail your project. The project manager's success is often linked to his or her ability and skill in managing risk and minimizing the impact of changes to both the project scope and product scope. Usually this ability is developed and the skills honed only through prolonged exposure to the project management environment. This course will give you a head start at developing the necessary trouble-shooting skills you need and give effective tips on how to get a distressed project back on track.
You will learn:

• The key elements of the Project Management Body of Knowledge, and how to use them as a tool for tracking and monitoring the health of a project
• How to identify key indicators and predictors that trouble is brewing with your project
• How to identify potential problems in project scope, quality, communications, human resources, risk management, procurement management, and integration management
• The most effective strategies and techniques to use to avoid problems and mitigate risk
• The most effective approaches to project problem solving; what change management is and how to use it effectively during a project
• What to look for and what questions to ask to get a true picture of the status of your projects(s)

Course Instructor: Robert Broadbent, Vice President, Education, Atocrates Inc.

10:30 am - 12:00 pm

$25/30

211 - Building In Earthquake Country

Nearly half a million people have died and $25 billion in economic losses have resulted from earthquakes in the past year. While Canadian structures built in recent years are largely earthquake resilient, the nonstructural components, comprising 85% of the investment, are still at significant risk. Seismic mitigation requirements have been in the National Building Code since 1953, but have not been incorporated into standard construction practice. BC Building Code authorities are now tightening the seismic mitigation requirements significantly, to reduce risk, liability and litigation. The attendee will learn about:

• What nonstructural mitigation work is required by the Code. How effective compliance can speed building permits, avoid unexpected budget overruns and reduce delays in occupancy permits.
• Specialized project management of seismic mitigation work to avoid delays and stress.
• How to estimate the costs of seismic mitigation for bidding and cost control.
• How to establish a seismic due diligence system to reduce liability and possible litigation.
• Future developments in the field and what they mean for your bottom line.

Moderator: John O’Sullivan, President, QuakeKoso Canada

Panel:
Bill Alcock, Senior Structural Engineer, Sacré-Davey Engineering
Jay Lewis, President, Terra Firm Earthquake Preparedness
Ric McWilliam, President, McWilliam Code Consultants
Paul McDonnell, Partner, Singleton Urquhart
Chris Wolfe, President, Vibra-Sonic Control

10:30 am - 12:00 pm

$25/30

213 - GVRD's Sustainable Landscape Design Guideline Workshop

This short, succinct overview document covers the major sustainable landscape design strategies that are applicable in the greater Vancouver region, and is organized into two sections: LEED® criteria and those strategies and technologies that are beyond LEED. This Guideline presents regionally-relevant solutions, supported by local case studies that are applicable to the local climate, geography and ecosystem. This guide focuses on providing helpful and practical advice on how to design, build and maintain sustainable landscapes in the Greater Vancouver region that are straightforward and/or cost effective to accomplish. Also presented and work-shoped along with the Guideline are two short case studies/specs focusing on: porous concrete and green roofs.

Moderator: Craig Shishido, Advisor: Sustainable Buildings, GVRD

Panel:
Randy Sharp, BLA, BCSLA, ASLA, Principal, Sharp & Diamond Planning and Landscape Architecture
Jessica Woolliams, Advisor for Sustainable Buildings, GVRD

10:30 am - 12:00 pm

$25/30

209 - MOULD AND THE BUILDING ENVELOPE: WHY DOES MOULD GROW IN BUILDING ENVELOPES, HOW DO YOU DEAL WITH IT, AND HOW DO YOU DESIGN TO AVOID IT?

session sponsored by

Why do we continue to hear so much about mould in the news these days? Why does this phenomenon continue and what can be done to avoid it? Hear from experts in the building envelope field why mould continues to be so prevalent in British Columbia today. The issues discussed will include: mould investigation and abatement requirements, changing nature of structures affected by water ingress (low rise residential; high rise; institutional/schools; commercial properties) and insurance coverage. In addition, learn how to deal with mould when it's encountered, how to prevent its reoccurrence, and how to design to avoid it.

Moderator: Elia Sterling, President, Theodor Sterling

Panel: Kimberly Tompkins, Architectural Sales Manager – Western Canada, Georgia Pacific
Michael Glassco, Operations Manager, Theodor Sterling
John Singleton, Q.C., Partner, Singleton Urquhart
Tony Canevaro, President, Quality Climate Controls Inc.

1:00 pm - 2:30 pm

$25/30

214 - THE REAL ESTATE OUTLOOK FOR THE VANCOUVER MARKET: HOW LONG WILL THE GROWTH CONTINUE?

A panel of leading real estate senior executives will offer their insights on the strategic issues facing the real estate market in Vancouver and BC as a whole. Specific references will be made to the office, industrial, retail and multi-unit residential markets. The panelists will discuss where they see the real estate cycle leading over the next four quarters, and how long this continued growth will continue. Employment, population growth and economic growth for the Vancouver market will be presented.

Panel:
Ron Bagan, Managing Director – Vancouver, Colliers International
Richard Wozny, Vice President, Cushman Wakefield LePage
Cameron Muir, Senior Market Analyst, Canadian Mortgage and Housing Corporation

1:00 pm - 4:00 pm

$40/50

203 - CONSTRUCTION LAW UPDATE FOR ARCHITECTS, BUILDERS, CONTRACTORS AND ENGINEERS

Tendering Update

Since the Supreme Court of Canada gave us a more "nuanced" approach to considering the costs of projects, and an implied duty of fairness as a term of Contract A, our Courts have been busy interpreting and reinterpreting tendering issues. In this session, David Garner will bring you up to date on the latest tendering pronouncements by our Courts and the trend toward increased owner's "discretion" rights/attempts to negotiate with bidders and accept bids that may "appear" non-compliant.

Risk and the Design Professional

Avenues for recovery against design professionals continue to grow. At the same time, the traditional method of protection from third parties and others, the professional liability policy, has never been more restrictive in the coverage offered or more expensive to obtain. This trend will continue to have a significant impact on the entire construction industry. In this seminar, Christopher Hirst focuses on the developments in Canadian law which has led to a substantially riskier climate for design professionals and provides some suggestions on how design professionals can better insulate themselves from that risk.

Builders Lien Basics

Builder's liens are a perennial area of concern for all members of the construction industry. Norman Streu will provide an insightful overview of the Act, full of essential knowledge for the construction industry professional. Norman Streu is a co-author of the "Annotated Builders Lien Act - 2005" recently published by the Continuing Legal Education Society of British Columbia.

Speakers:
David A. Garner, Managing Partner, Alexander Holburn Beaudin & Lang LLP
Christopher E. Hirst, Partner, Alexander Holburn Beaudin & Lang LLP
Norman D. Streu, Partner, Alexander Holburn Beaudin & Lang LLP

David A. Garner

Christopher E. Hirst

Norman D. Streu

1:00 pm - 2:30 pm

$25/30

216 - INNOVATIVE APPROACHES TO INDOOR AIR QUALITY, MOULD AND MOISTURE MANAGEMENT

Fueled by media hype and the efforts of a new and growing army of "Mould is Gold" consultants with the help of plaintiff 's attorneys, the issue of IAQ and related mould and moisture problems has been spun as the new asbestos, a plague to commercial and public buildings and a threat to the health of occupants. Coupled with this the liability and property insurance industry has responded by withdrawing coverage for mould claims associated with moisture in buildings. Prudent property management companies have responded to this new and important challenge by implementing Pro-Active IAQ and Moisture Management Programs across their portfolios of properties. This session is intended to clear up much of the misinformation that is circulating in the industry and to demystify the IAQ and mould and moisture issues in buildings for the construction, property management and real estate industries. The session starts with an overview of health, construction and remediation standards and guidelines for IAQ and mould and moisture control, followed by a discussion of cost-effective proactive solutions for IAQ mould and moisture control being implemented by property management companies across Canada and concludes with an introduction to new moisture and IAQ sensor technologies and Web-based communication protocols.

Moderator: Elia Sterling, President, Theodor Sterling Associates

Panel:
David Vokey, President, Detec Systems
Michael Glassco, Operations Manager, Theodor Sterling Associates
Siggi Jantzen, Specialty Contractor and Consultant, Sanuvox Technologies Inc.

1:00 pm - 2:30 pm

$25/30

215 - Post-Occupancy Evaluation - Closing the Loop on Sustainable Design

session sponsored by

This seminar will focus on the benefits and opportunities associated with post-occupancy evaluation. This kind of evaluation requires a team to return to a building between one and five years after occupancy to assess how well the building is working, to see if the energy and water consumption targets are being met and to see how well maintenance staff, users and managers feel about the building and its operation. This presentation will focus on the results from a series of evaluations that have been performed in BC, a new public post-occupancy evaluation protocol that Stantec have developed that will help guide future evaluations both by us and by others and the reasons why owners and developers may wish to consider this kind of evaluation for their projects. The more knowledge that both owners and consultants have around how well particularly new, green technologies are performing in buildings, the more successful we will be as an industry. This presentation will help the audience to understand both the value of this kind of learning and the potential for accelerating knowledge feedback.

Speaker: Jennifer Sanguinetti, P.Eng, P.E. LEED® Accredited, Principal, Stantec Consulting

Wednesday, Feb. 8, 8:00 am - 10:00 am

$30/40

P1 - LEGAL UPDATE

Legal Update for Strata Managers

The last year has seen many significant cases involving strata developments.

The seminar discusses the key cases and identifies the impact on the decisions strata corporations make and the advice strata managers give. Recent cases consider obligations of strata council members, the role of an administrator, the creation of separate sections, allocations of costs, and many other topics affecting the daily operation of strata corporations.

Stay on top of the court decisions so that you don’t become a topic of next year’s seminar.

Speaker: Adrienne Murray, Adrienne Murray Law Corp

Wednesday, Feb. 8, 10:30 am - 12:30 pm

$30/40

P2 - INSURANCE 101

Are you sure about insurance?

Insurance is probably not the sexiest of topics but if you are a strata property manager there are some basics you really must get your head around. Insurance 101 and 201 will take you a long way from basics to complex issues.

• What is required?
• What is insured?
• Who is insured?
• Who pays the deductible?

Speaker: Bonnie Elster & Allyson Baker, Clark Wilson

Wednesday, Feb. 8, 1:00 pm - 3:00 pm

$30/40

P3 - RESIDENTIAL TENANCY

More about rentals — saving you more time, more money and with less grief

Even experienced property managers and companies are still losing at arbitration because they have failed to adhere to the rules and regulations. This session will focus on recent arbitration decisions. Particular reference will be made to additional rent for added tenants, return of the security deposits and notices to end tenancies. The decisions and reasons from these hearings will be discussed. This session will also expand on one of the Buildex 2005 seminar, “Residential Tenancy exposure and risk- what you don’t know can cost you.” This session will appeal to property managers, owners and building managers who attend arbitration hearings as the owner’s representative.

Speaker: Catherine Chauvin

Thursday, Feb. 8, 8:00 am - 10:00 am

$30/40

P4 - RENTALS IN STRATAS

This seminar will include an examination of diverse rental issues facing residential strata corporations including:

1. drafting and enforcing rental bylaws;
2. hardship exemptions from rental bylaws;
3. the impact of January 2006 on the enforcement of rental bylaws;
4. the eviction of tenants by strata corporations; and
5. the impact of long term lease agreements.

Speaker: Elaine McCormack, McCormack & Co.

Thursday, Feb. 8, 10:30 am - 12:30 pm

$30/40

P5 - INSURANCE 201

Ensuring the Strata Corporation is Insured

Continuing on from Insurance 101:

• Who is ultimately responsible for deductibles?
• What should the Strata Corporation keep in mind at renewal time?
• What are the various policies and how do they interact?
• What are coinsurance penalties and how do they affect recovery?

Speaker: Bonnie Elster & Allyson Baker, Clark Wilson

Thursday, Feb. 8, 1:00 pm - 3:00 pm

$30/40

P6 - AT THE ZOO (PART 2 FOR PROPERTY MANAGERS)

Since the first “Live AGM” presentation created by Pat Williams for a PAMA education seminar in June of 2002, Clark Wilson have honed and presented it to many strata council members under their title of “At The Zoo”. This seminar is an advanced presentation for property managers. Its fun, its interactive and very informative. Pat Williams describes it this way...

Attend a mock SGM (with role plays assigned randomly) to help make you a better zookeeper. The SGM will address the following issues:

• Chairs
• Quorums
• Bylaw amendments
• Rules
• Bylaw and Rule enforcement
• Unauthorized renovations
• Pet restrictions
• Human rights issues

Speaker: Pat Williams, Clark Wilson