Wednesday, Feb. 11 • 8:00 – 9:30am

AIBC=1.5 Non-Core LUs

$45

Interior Design Keynote Panel: Design for Change – W01

media sponsor

How is design evolving to respond to new economic, technological, social and environmental realities? Hear how inspired design and innovations are converging to create exceptional environments that meet these complex challenges. Gain unique insights from five highly accomplished design professionals and strategic planners as they explore the influences that are shaping global design.

Jim Toy

Don Crichton

Scott Francisco

Debbie Kennedy

Richard Pollack

Thomas Vecchione

Moderator:
Jim Toy B.A. B.Arch. R.I.D. LEED A.P., President, Interior Designers Institute of B.C.

Panel:
Don Crichton, Senior Vice President – Workplace Solutions, HOK
Scott Francisco, Senior Consultant, DEGW North America
Debbie Kennedy, Director of Interiors, Olson Sundberg Kundig Allen Architects
Richard Pollack, Principal, POLLACK Architecture
Thomas Vecchione, Director of Workplace Strategy, Gensler

Wednesday, Feb. 11 • 8:30 – 10:00am

AIBC=1.5 Core LUs

$45

Sustainable Master Planning (SMP) – W02

Sustainable Master Planning offers a holistic approach to “green” development beyond the Green Building level. In this session, you will learn how SMP blends science, technical expertise and vision to assess how sustainability affects every aspect of the project. Explore why collaboration between developers, owners, urban planners, architects, and engineers from the start is critical to creating healthy communities and delivering exceptional results for your clients. SMP deals with Sustainability in a large scale where there are several buildings involved.

Speaker:
Albert Bicol, P.Eng., LEED® AP, Partner, Cobalt Engineering

Wednesday, Feb. 11 • 8:00 – 11:00am

AIBC=3.0 Non-Core LUs

$185

Project Management for Real Estate Professionals Part 1: The Science of Project Management – W03

Project Management is a process to successfully complete projects on budget, on time and on scope. This three-hour session will introduce you to the tools used by professional project managers to meet or exceed the expectations of their key stakeholders:

• 9 knowledge areas and 5 process groups
• DREAM MasterKey and the one-page plan
• Triple constraint and the driver
• Work breakdown structure: how to cut an elephant into bite size pieces
• Workplan: how to resource, cost and schedule your tasks

Speakers:
John Popoff, PMP, MSc, MCIP, ACS, DREAM Team Consulting
Robin Levesque, RI, PMP, DREAM Team Consulting

Wednesday, Feb. 11 • 8:30am – 10:00am

AIBC=2.0 Core LUs

$45

The National Building Code: Changes Regarding Energy, Radon, Ventilation and IAQ – W04

There are major efforts underway to incorporate the quickly evolving issues related to building energy use and greenhouse gas emissions, ventilation to control both indoor and outdoor sources of indoor air quality problems and methods of protecting building occupants from radon contaminated soil. This seminar will look at the work of the National Building Code Task Groups developing specific ventilation requirements, addressing radon and its control to allowable levels in the Building Code, as well as updating the 1997 Model National Energy Code.

Speakers:
Dr. Ray Copes, Director – Environmental Health Services Division, BC Centre for Disease Control
Ken Newbert, Technical Director, Cobalt Engineering
Elia Sterling, President, Theodor Sterling Associates Ltd.
Douglas Watts, Associate – Building Science, Read Jones Christoffersen Ltd.

Wednesday, February 11 • 8:30 – 10:00am

AIBC=1.5 Core LUs

$45

Green Roof Case Study: Vancouver Convention Centre Expansion Project – W05

The Vancouver Convention Centre Expansion Project is set to have its’ grand opening in March 2009. This LEED Gold building will be a showcase of sustainable building design that will include the largest non-industrial Living Roof in North America. The six-acre Vancouver Convention Centre Expansion living roof presentation will showcase the how’s and why’s of the roof construction starting with the installation of the roof membrane, the plant selections, growing medium design, unique roof drainage system and the challenges that the design and construction team faced with this huge project.

Speakers:
Bruce Hemstock BCSLA, LEED® Accredited Professional, Principal, PWL Partnership Landscape Architects Inc.
Pete Taylor, Senior Project Manager, Flynn Canada

Wednesday, February 11 • 8:30 – 10:00am

AIBC=1.5 Core LUs

$45

Concrete with Style – W06

Decorative concrete now spans all construction markets, from residential construction to commercial construction. Over the years, many products and procedures have been utilized to produce a myriad of finishes. Contractors have pushed the envelope to produce amazing works of art. This presentation covers all aspects of decorative concrete, from integral colour oxides to finish coatings, all products that are utilized today to manufacture placed decorative concrete.

Speaker:
Bob Matharu, Concretech Decorative Concrete Products

Wednesday, February 11 • 8:30 – 10:00am

AIBC=1.5 Core LUs

$45

Construction Hot Topics in a Changing Economy – W07

The focus of this session is to provide information to architects, engineers, project managers, construction managers and owners about key issues arising on construction projects. Learn more about the role of the consultant as defined by standard form contracts documents in the context of the realities of construction during each stage of a project and when issues arise. With changes to our economy comes increased uncertainty on site and increased frequency of lien claims. Learn about the basics of builders’ lien claims and the most efficient way of dealing with lien claimants. Learn strategies for dealing with an unresponsive subtrade. In addition, the topic of managing and administering change orders as a key cost control for a construction project will be addressed.

Samantha Ip

Amy Mortimore

Glen Boswall

Michal Jaworski

Moderator:
Samantha Ip, Partner, Clark Wilson LLP

Presenters:
Amy Mortimore, Associate, Clark Wilson LLP
Glen Boswall, Partner, Clark Wilson LLP
Michal Jaworski, Associate, Clark Wilson LLP

Wednesday, February 11 • 10:00am – 12:00pm

AIBC=2.0 Non-Core LUs

$185

How to Please Your Hardest to Please Customers – W08

Everyone has them: those customers and clients who never seem satisfied. With them, our best efforts to please go unrecognized, our peak performance gets criticized, and our deepest sacrifices go unrewarded. Here’s how to turn your most difficult customers into your biggest fans.

Topics

You will learn:

• Seven solid gold listening skills that make you a hit in anyone’s book.
• Winning and losing words and phrases that can determine the direction of customer interaction.
• 10 surefire ways to annoy your customers and how to avoid them
• How to keep your cool even when the situation gets hot.
• What it takes to keep policies and procedures from getting in the way of solutions.
• Recovery tips that return customers to the fold.
• Techniques to ensure that what you’ve said is what the client heard.
• How to slow down situations that are threatening to spiral out of control.

Benefits

Give your customers what they expect and they’ll return again and again. But what if they expect too much? Here’s how to manage those expectations and turn your most demanding customers into your most loyal advocates.

Presenter:
Kevin Lust, Management Consultant, Professional Trainer & Founder, Lust Development Group

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

Are Green Buildings Healthy Buildings? – W09

Concerns about indoor air quality (IAQ) in commercial buildings first surfaced in the mid-1970s. IAQ problems were then associated with misdirected efforts to reduce energy use in buildings. Now in the new millennium the real estate and development industries are once again faced with a significant energy management challenge. This time the focus of attention is on energy conservation and efficiency to mitigate the disparity between growing demand and declining supply of conventional sources; and to reduce Greenhouse gas emissions to reverse the effects of Climate Change. We are in the midst a massive paradigm shift toward “green” innovations in design and construction. To accomplish this, there’s been a rapid adoption of green building certification systems for both new and existing buildings.

But are all green buildings healthy buildings? This question will be addressed through the eyes of an architect, and engineer and an environmental specialist.

Albert Bicol

Max Richter

Elia Sterling

Speakers:
Albert Bicol, Partner, Cobalt Engineering
Max Richter, Intern Architect, Stantec
Elia Sterling, President, Theodor Sterling Associates

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Non-Core LUs

$45

How to Optimize in Tough Times – W10

Outsiders have little appreciation for how difficult is to profitably grow a construction or contracting business. Sure, it is pretty manageable if you are able to be at every job site to directly oversee the work, but as you continue to get further and further removed from wearing a tool belt, it becomes exponentially more difficult to bring jobs in on time and on budget. While many business leaders are masters of their trade, they usually have lots of questions about how their most profitable competitors avoid nasty surprises like:

• Missing out on converting verbal change orders into cash in the bank
• Holdbacks not released because of punch lists being dragged out
• Time wasted daily due to poor staging of materials or scheduling of equipment
• Cost overruns on manpower and materials that always seem to appear when a project is nearly done

At the end of the seminar you will have the tools to immediately to improve your bottom line.

Speaker:
David Cook, President, Management Research and Solutions Inc.

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

Heavy Timbers — Give Clients What They Want – W11

Wood, logs and timbers bring a special spirit and energy to homes and commercial spaces that many clients love. As another bonus, use of these natural materials is a big part of the “Green” and “Sustainable” movement. This seminar will illustrate a wide range of projects incorporating logs and timbers, and discuss the options and methods available to all designers and builders to fulfill a client’s request for big wood. Included in the discussion will be types of wood used, manufacturing methods, design strategies, estimating costs, and interacting with other trades. The log and timber framing industries will be described sufficiently that attendees will have numerous contacts to support existing and future projects — making everyone look good.

Speaker:
Randy Churchill, PhD, Project Manager, Macdonald & Lawrence

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

Case Study: Nk’Mip Desert Cultural Centre – W12

The Nk’Mip Desert Cultural Centre is a landmark building in many ways. It is an early-built example of the changing influences of Canadian First Nations using and developing their reserve lands. Its setting is in the dramatic Osoyoos Desert, which is one of the most endangered landscapes in Canada. The Centre is anchored by the largest rammed-earth wall in North America. Rammed-earth construction is traditionally used in dry climates, where wood is scarce, with early local examples shown on homes in the Gulf Islands. The Nk’Mip Desert Cultural Centre enfolds considerations of deep sustainability, addressing issues of global, regional and local importance.
Bruce Haden, principal in charge of the project, will describe the design, history, challenges and techniques that led to a building that has been nationally and globally recognized as an outstanding piece of architecture.

Speaker:
Bruce Haden, Principal, Hotson Bakker Boniface Haden architects + urbanistes

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Non-Core LUs

$45

Real Estate Market Outlook for the Vancouver Market: Where Do We Stand Today? – W13

media sponsor

A panel of leading real estate senior executives will offer their insights on the strategic issues facing the real estate market in Vancouver and BC as a whole. Specific references will be made to the office, industrial, retail and multi-unit residential markets. The panelists will discuss where they see the real estate cycle leading over the next four quarters, and how the current economic state is affecting the market.

Cameron Muir

Robyn Adamache

Russ Bougie

Mark Renzoni

Richard Wozny

Moderator:
Cameron Muir, Chief Economist, BC Real Estate Association

Speakers:
Robyn Adamache, Senior Market Analyst, BC Market Analysis Centre, Canada Mortgage and Housing Corporation – Multi-Unit Residential
Russ Bougie, Associate Vice President | Industrial Sales, Colliers International – Industrial
Mark Renzoni, Executive Vice President and Managing Director, CB Richard Ellis Limited – Office
Richard Wozny, Vice President – Valuation, Advisory & Property Tax Services, Capital Markets Group, Cushman & Wakefield LePage Inc. - Retail

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Non-Core LUs

$45

Reinventing Color and Style: The Major Trends – W14

Clients and customers will continue to be more thoughtful than ever about what they are selecting and buying and the impact their choices will make on the world around them. With eco-awareness a resounding theme, key words are often the “re” words — re-cycle, reuse, re-purpose. At the same time, there is the need to relax, re-wind, renew and refurbish. Author, speaker, consultant, forecasting expert and executive director of the Pantone Color Institute, Leatrice Eiseman, will explain the major trends that will impact these major decisions.

Speaker:
Leatrice Eiseman, Executive Director, Pantone Color Institute ASID, IDSA, FGI, CMG

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

Healthy Workplaces: A Fresh Look at a Familiar Theme – W15

How does an integrated approach incorporating physical, psychosocial and lifestyle factors enhance workplace health? Learn about the role of ergonomics in this approach and recommendations for workstation design.

Addressing the cost-benefit of incorporating ergonomics increases the likelihood of client buy-in. Attention will be given to demonstrating the bottom line impact of ergonomics.

This seminar equips you with knowledge and a tool to help enhance your client relationships and project outcomes.

Speaker:
Lucy Hart, M.Sc., CCPE, Ergonomist, The Global Group

Wednesday, February 11 • 1:00 – 4:00pm

AIBC=3.0 Non-Core LUs

$185

Project Management for Real Estate Professionals Part 2: The Art of Project Management – W17

Building on Part 1: The Science of Project Management, this workshop introduces you to the art of project management. In addition to delivering successful projects on budget, on time and on scope, professional project managers must manage stakeholder relationships, risk, procurement and contracts. Topics include:

• Stakeholder analysis and communication planning
• Human resources management
• Risk management
• Quality management
  
• Procurement and contract management

Speakers:
John Popoff, PMP, MSc, MCIP, ACS, DREAM Team Consulting
Robin Levesque, RI, PMP, DREAM Team Consulting

Wednesday, February 11 • 1:00 – 2:30pm

AIBC=1.5 Non-Core LUs

$45

Recruitment, Retention and Motivation: How to get and keep The Best – W18

A good definition of management is the ability to get things done efficiently through other people in the same manner that you would do it yourself. Contraction in the labour market, however, has caused many companies to experience a high turnover rate, perceived favoritism, low morale, and as a result, low productivity. What we sometimes hear…

• There just aren’t enough good people to go around.
• My people keep making the same mistakes.
  
• I do things that other people should be doing.
• I seem to keep hiring the wrong person for that position.
  
• There’s no loyalty among workers in my business…they’ll leave for an extra buck an hour.
  
• I’ve got one great producer, but the rest are just here for a pay check.

Attracting and training the right people, however, will increase confidence, increase morale and greatly decrease cost through lost time, equipment damage and rework.

Speaker:
David Cook, President, Management Research and Solutions Inc.

Wednesday, February 11 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Introduction to Green Building for Contractors – W19

With the recent upgrades to the BC Building Code, projects are now required to meet water and energy efficiency standards. Contractors with literacy and competency in green building practices will be at a competitive advantage for the future of the building industry.

This seminar will cover the skills and information necessary for contractors to operate effectively and efficiently on a green building project; increasing employment opportunities while saving them time and money. Topics covered in the seminar include green building principles, products and rating systems. Also, tips will be provided on sourcing green products, locating recycling facilities as well as how to build strong relationships with new green companies and professionals.

Contractors will leave equipped with knowledge and resources that are directly applicable on green building project sites.

Speakers:
Sarah McRaven, Manager of Education Services, Light House Sustainable Building Centre
Eileen Keenen, Green Building Project Manager, Light House Sustainable Building Centre
Joanne Sawatzky, Green Building Project Manager, Light House Sustainable Building Centre

Wednesday, February 11 • 1:00 – 2:30pm

AIBC=1.5 Non-Core LUs

$45

Kitchens NOW: How European Influences are Affecting Design Trends in Canada – W20

This presentation will highlight how the newest innovations from Europe are filtering into the Canadian market. It will take the audience through the aesthetic directions in kitchen design, finishes, fixtures and fittings. Topics of presentation will include: current design trends in cabinetry finishes and layout, advances in sink and faucet design and installation techniques, countertop surfaces, and new options for backsplashes and accessories. The audience will receive a visual tour of current kitchen design and trends, with the use of props and demonstration materials. A question and answer period will follow the presentation.

Speaker:
Andrew Pike, Principal, Andrew Pike Interiors

Wednesday, February 11 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

BIM in Action: Lessons Learned and Efficiencies Gained – W21

Building Information Modeling (BIM) is a design approach that has been growing in popularity in the design, construction and facility management communities over the past several years. Most consultants in the design community are familiar with BIM, however as owners learn the advantages of this technology, it will be required for designers and constructors to deliver projects with BIM more often.
Through 2 presentations by representatives of the design community, the audience will be introduced to the concept of BIM, shown the advantages and disadvantages of the approach and presented case studies of projects designed and delivered with BIM.

Speakers:
John Ford, M.Sc.(Eng.), P.Eng., Structures, Halsall Associates Ltd.
Denis Gautier, Building Designer/BIM Technician, Iredale Group Architecture
Caesar Ruest, AEC Solutions Executive, Autodesk

Wednesday, February 11 • 1:00 – 2:30pm

AIBC=1.5 Non-Core LUs

$45

Color and Design Forecasts in Contract Furnishings – W22

There are certain trend “truths” that cross over into all design disciplines, while at the same time, contract furnishings and surrounds can bring a very informed and specific perspective. Come join Leatrice Eiseman, author, speaker, consultant, forecasting expert and executive director of the Pantone Color Institute, as she shares the very latest influences, the top colors and combinations for future that will affect color in the contract industry.

Speaker:
Leatrice Eiseman, Executive Director, Pantone Color Institute ASID, IDSA, FGI, CMG

Wednesday, February 11 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

The Assessment and Management of Mould and Building Envelope Issues – W23

Despite much awareness about the downfalls of mould and moisture in buildings, these issues continue to adversely affect buildings. This session will provide an overview of the many factors affecting indoor air quality in addition to presenting the ‘rights’ and ‘wrongs’ of mitigating mould issues. The panel of experts will discuss the practical diagnostic and risk management methods available to assess indoor air quality and prevent moisture intrusion, thus preventing reoccurrence of mould. This panel will also discuss innovative moisture monitoring technology that offers managers of buildings real time information on where leaks have occurred in their building so that mitigation efforts can be focused on specific areas.

Speakers:
Michael Glassco, National Operations Manager, Theodor Sterling Associates
David Vokey, P. Eng, Detec Systems Ltd.

Wednesday, February 11 • 1:00 – 3:00pm

AIBC=2.0 Non-Core LUs

$185

How To Get What You Want: Professional Persuasion Techniques – W24

There is one key to mastering any personal or professional situation: the ability to get others to see things your way. Look around. True leaders in all walks of life are people who have the ability to persuade others. Whether in sales, management, customer service, professional services, or even parenting, the most successful people are the ones who can relate easily to everyone, present their ideas with charisma and conviction, and get the deal done.

Topics

With these powerful tools, you will:

• Build your personal credibility — the cornerstone of your persuasiveness.
• Learn the four key techniques of professional persuasion.
• Uncover a simple routine that will cause people to like you. (You’ll wonder why you haven’t been using it before!)
• Understand how to use the power of scarcity to make yourself and your products the most attractive option.
  
• Discover the value of consistency.
  
• Develop your own verbal persuasion techniques — the same skills used by experts in the media and in politics.
• Know when you should understate your interests — and when you should go for it all.
• Recognize the power of time pressure and learn how to protect yourself from it.
• Learn how to tailor your message to get the buy-in of others.

Benefits

This program is for the sales person who is trying to convince a prospect to become a buyer, the architect or designer who is trying to convince a property owner to follow their advice, the manager who is trying to convince a staff member to act on what needs to be done, and even the parent trying to convince their child to listen. Few skills are more useful than the power to persuade!

Presenter:
Kevin Lust, Management Consultant, Professional Trainer & Founder, Lust Development Group

Thursday, February 12 • 8:00 – 9:30am

AIBC=1.5 Core LUs

$45

Architectural Keynote Panel: Architecture and Community Development — Shaping our Communities for the Future – T01

media sponsor

Vancouver is considered to be a prime example of how a large urban centre can be developed in a planned way so that it remains vital with considerations to such things as safety, health, environment and quality of life. Communities that are built today should be a legacy for our future, how do we play a role in ensuring this happens? Join this dynamic panel as they explore the ways to ensure our designs are sustainable enough for our future.

David Wilkinson

Alan Boniface

Michael Heeney

Norm Hotson

Sean McEwen

Moderator:
David Wilkinson, Vice President, Cannon Design

Panel:
Alan Boniface, Principal, Hotson Bakker Boniface Haden architects + urbanistes
Michael Heeney, Principal + Executive Director, Bing Thom Architects
Norm Hotson, Principal, Hotson Bakker Boniface Haden architects + urbanistes
Sean McEwen, Principal, S.R. McEwen Architect

Thursday, February 12 • 8:00 – 10:00am

AIBC=2.0 Non-Core LUs

$55

NO GUTS, NO GAIN! — A Program to Improve Your Effectiveness, Strengthen Your Resolve and Inspire You to Action – T02

A Program to Improve Your Effectiveness, Strengthen Your Resolve and Inspire You to Action. Business development is a tough job. It can be emotionally draining and is often high-rejection. It may be that good people get demotivated and need to be revitalized. This motivational program helps each participant gain back the assertiveness they need to feel good about themselves and the job.

Speaker:
Randy Hnatko, President, Trainwest Management and Consulting Inc

Thursday, February 12 • 8:30 – 10:00am

AIBC=1.5 Core LUs

$45

Building Envelopes as the HVAC System – T03

The primary indoor thermal and environmental quality control system for all buildings is the building skin. Many times interior comfort issues are a direct result of a poorly designed and performing building envelope. This presentation will outline some common pitfalls and ways to avoid them without incurring premium costs, which can lead to large reductions in building HVAC system energy use and increased indoor comfort. An overview of window and glazing design issues along with opaque wall thermal performance issues will be presented.

Speaker:
Geoff McDonell, P.Eng., LEED® AP, senior mechanical engineer at Omicron Architecture Engineering Construction Ltd.

Thursday, February 12 • 8:30 – 10:00am

AIBC=1.5 Core LUs

$45

Acoustics 101 — Speech Privacy in Private and Open Space Design – T05

This seminar will give you a basic understanding of acoustical terms, their importance in designing both private and open plan spaces and how speech privacy in the workplace is key to employee effectiveness. Discussions will be based around sound absorption and sound blocking basics within a space and how to know which one is required depending upon the eventual use of the area.

Speaker:
Lisa Dalton, Architectural Specialist, Armstrong World Industries

Thursday, February 12 • 8:30 – 11:30am

AIBC=3.0 Core LUs

$45

Introducing the LEED® Rating System for Contractors – T06

This seminar will provide a concise overview of the different aspects of a LEED® project that contractors are primarily involved in. LEED® points discussed include sedimentation and erosion control, materials and resources, indoor air quality, construction waste management, education and program monitoring, and documentation requirements. Tips, examples, best practices, and challenges will be highlighted throughout the presentation. At the end of this seminar, the attendee will have an understanding of what a LEED® project means for contractors in terms of areas and level of involvement, types and extent of documentation required, challenges that could arise and methods to address them, and working with the LEED® framework while maintaining schedule and delivering results.

Speakers:
Jennifer Sanguinetti, Principal, Stantec
Murray MacKinnon, Director of Project Development Canada, Ledcor Construction Limited

Thursday, February 12 – 8:30 – 10:00am

AIBC=1.5 Core LUs

$45

Insulating Concrete Form Walls In Residential Construction – T07

Concrete home construction offers many advantages to builders and homeowners. The use of Insulating Concrete Form (ICF) walls is an easily adopted method of construction resulting in an energy efficient, strong, comfortable and durable home that can include almost any design and floor plan found in wood frame structures. This presentation will explore an introduction of:

• The importance of upfront design and layout
• Excavation and footing requirements
• Materials and concrete placement requirements
• Window installation
• The application of the BC building code
• Building envelope elements and the installation of cladding and interior finishes

Presenter:
Murray Frank - Constructive Home Solutions

Thursday, February 12 • 8:00 – 9:30am

AIBC=1.5 Core LUs

$45

Sustainable Healthcare Lighting Challenges & Solutions – T08

Healthcare is diverse field with diverse users. These range from acute care and specialized hospitals, clinics, rehabilitation facilities, to residential environments, such as assisted living and long term care facilities. In this session we will focus on the demographics of the users, the environmentally conscience impact of the space and the practical application for today’s specifiers to understand a method of attaining the correct lighting solution.

Speaker:
Janine Mighton, Lighting Communication Manager, Canlyte Inc.

Thursday, February 12 • 10:00am – 12:00pm

AIBC=2.0 Non-Core LUs

$185

Building Your People Skills for Today’s Market – T09

No matter your profession, industry, or product, the one common denominator to success in business — and in life — is the ability to get along with people. Customers, coworkers, bosses, employees, vendors, and clients all demand different approaches, but, like playing golf or learning the piano, communicating in a way that says, “I’m a professional,” is a skill that can be learned. Learn the professional people skills that can set you apart as someone who can get things done in this powerful program.

Topics

By learning these dynamic skills, you will be able to:

• Express your ideas in ways that inspire the respect of others.
• “Fit in” with just about any group in just about any situation.
• Turn casual customer meetings into lasting profitable relationships.
• Make a first impression that makes people want to have a second meeting with you.
• Discover the secret to building rapport and conversing easily — even with people you have just met.
• Establish trust and construct firm foundations for future business dealings.
• Avoid the most common traps that infect relationships
• Recognize the violations of courtesy that can destroy business partnerships

Benefits

Customers, coworkers, bosses, employees, vendors and clients: every group we work with every day brings its own set of challenges. Here’s how to get along with people in any situation.

Presenter:
Kevin Lust, Management Consultant, Professional Trainer & Founder, Lust Development Group

Thursday, February 12 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

Designing a Sustainable Community at Vancouver’s Olympic Village – T10

This presentation will address the growing concern of climate change and the impact of the building and construction industry on greenhouse gas emissions, resource use and waste. The discussion will focus on the design and construction of Vancouver’s 2010 Olympic Village, Millennium Water, a 1.4 million square feet commercial and residential development with approximately 1100 residential units. The development is participating in the LEED-ND™ pilot study, all buildings at are designed to LEED™ Gold, and the neighbourhood’s community centre is targeting LEED™ Platinum. The highest performing building will be an affordable housing block for seniors that is targeting Net Zero annual energy consumption and LEED™ Platinum. The building will achieve its Net Zero target by way of a significant reduction in energy loads achieved through the application of passive design strategies coupled with an offsetting program that relies on renewable energy technologies and advanced energy systems.

Speaker:
Roger Bayley, Design Manager, Millennium Water

Thursday, February 12 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

Injury Prevention by Design – T11

Traumatic or degenerative musculoskeletal injury can result from design that does not adequately consider the interaction of people with the built environment. Prevention of injury through responsible design begins with an understanding of when and why injuries are likely to occur. Design decisions then become a critical part of injury risk management. This session will provide an understanding of why injuries occur, how interaction with the built environment can contribute to the risk of injury, and strategies for injury prevention that can be integrated into both design and purchasing processes.

Learning objectives — participants will gain an understanding of:

• the nature of traumatic and degenerative musculoskeletal injuries
• how the built environment contributes to injury risk
• strategies for the prevention of injury through a responsible design process

Speaker:
Dan Robinson, PhD CCPE RK, Robinson Ergonomics Inc.

Thursday, February 12 • 10:30am – 12:00pm

AIBC=1.5 Non-Core LUs

$45

Movement of the Vancouver Real Estate Market – T12

This session will discuss how the real estate market doesn’t move in a straight line. The focus will be on how — when it comes to real estate — it is not always about the up or the down. Often, it is about the balance in the middle. This presentation will address how the market is coming off seven great years of growth and escalation of value. It will also touch on how the past seven years’ success, combined with the media attention, has resulted in market fluctuations and changes being marked with sensational media headlines and doomsday predictions. The slowing of escalating values and the return of more normalized market practices appear extreme because people are used to the market moving at a faster pace.

The current market shift does not constitute a crash and people are still becoming new home owners in every area of Metro Vancouver. While it is true that fewer homes are selling at more regulated values in comparison to last year; it is also true that the end-user is dominating sales and will continue to do so in the future.

The speaker will also discuss where our market is going next and what kind of opportunities will be present.

Speaker:
Jennifer Podmore Russell, Managing Partner, MPC Intelligence

Thursday, February 12 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

Design for Disassembly and Adaptability in Buildings – T13

Over the course of a building’s lifetime, change is inevitable, both in the social, economic and physical surroundings, and in the needs and expectations of occupants. All other things being equal, a building that is more adaptable, expandable, and moveable will be utilized more efficiently, and stay in service longer, because it can respond to changes at a lower cost. A longer and more efficient service life for the building may, in turn, translate into improved environmental performance over the lifecycle. With the increase in demand for sustainability in the built environment and efficient use of resources there is a need to look forward and address the future of buildings which are being designed now. What a designer, builder or a developer can do today for a more sustainable future will be the subject of this presentation. Case studies of adaptability, disassembly and moveable buildings will be highlighted.

Speaker:
Will Johnston P.Eng, City of Vancouver

Thursday, February 12 • 10:30am – 12:00pm

AIBC=1.5 Core LUs

$45

The Green Advantage: Business Considerations and Marketing Benefits of Green Building for BC Builders and Suppliers – T14

Green buildings are not only good for the community and for planet; they can also deliver significant economic advantages to those regions that are interested in attracting premium businesses. In increasingly uncertain financial times, business leaders are shifting to reporting on triple bottom lines and differentiating their products to appeal the green market. Importantly, green buildings are a visible expression of corporate values. For those regions that see green buildings as key to competitive advantage, the dividends of early stage investment have been significant.

Citing examples of regional, national and international initiatives, this interactive panel discussion will explore the value green buildings can leverage for communities interested in attracting new economy businesses as well as the repercussions for builders and suppliers as the market shifts. Panellists comprise representatives from the wood and concrete industries — two sectors that form the backbone to BC’s construction economy. The session will be moderated by Helen Goodland from Light House, BC’s green building market catalyst.

Speakers:
Helen Goodland, Executive Director, Light House Sustainable Building Centre
Andy Vizer, Director of Engineering, Cement Association of Canada
Peter Moonen, Sustainability and Special Projects Coordinator, WoodWORKS! B.C. / Canadian Wood Council

Thursday, February 12 • 10:00am – 12:00pm

AIBC=2.0 Core LUs

$55

Sustainability and Electronic Systems: Five Ways Electronics Help Sustainability, a Panel Discussion for Designers & Architects – T15

Electronic resource management & smart programming is the number one way to both reduce building energy consumption and conserve resources. This panel session will explore and question how automated lighting, shades, and climate control can cut energy consumption in half. It will review the newer technologies designed to conserve energy and minimize environmental impact while providing simplicity.
This presentation will clarify how the convergence of building management systems are achieved faster with standardized gateways, enabling universal control. Our panel will discuss how automated control is leading the way to LEED contributions and helping architects, interior designers and integrators achieve LEED status.

Hal Clark

Gordon van Zuiden

George Grech

Jennifer Marshall

Moderator:
Hal Clark, Director: Design & Engineering – The RSI Group, Commercial Electronics Ltd.

Speakers:
Gordon van Zuiden, Owner, Cybermanor & CEDIA Green Council Member
George Grech, Managing Director, AMX
Jennifer Marshall, Principal Architect, Urban Arts Architecture

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Non-Core LUs

$185

Criticism and Discipline Skills for Managers and Owners – T16

It’s been said that management would be a lot easier if it weren’t for the employees, but for those in leadership roles, there is no getting around the fact that some people are simply harder to lead. Here is proven advice on how to turn even the toughest employee behavior around — improving performance, promoting the team, and relieving your stress.

Topics

The tactics you’ll in this seminar will help you to:

• Effectively deal with even the most emotional employee.
• Introduce the most difficult subjects in a way that changes behavior but doesn’t destroy teamwork.
• Handle at last your terminally tardy, perpetually procrastinating, and all-too-frequently absent employees.
• Avoid avoiding performance problems that you know should address — and recognize the personal challenges that aren’t your place to discuss.
• Identify positive outcomes to replace detrimental behaviors.
• Decide the “right” time for having difficult conversations.
• Safely investigate the root causes of some of the worst behavior.
• Understand how managers contribute to — and sometimes create — performance problems.

Benefits

End the confusion, frustration, and stress that come from addressing unacceptable employee behavior. Learn what to say and how and when to say it in a way that gets your team moving in the right direction.

Presenter:
Kevin Lust, Management Consultant, Professional Trainer & Founder, Lust Development Group

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Baston Residence: LEED for Homes Case Study – T17

This case study looks at a high-end home in West Vancouver, intended to provide all the amenities and space associated with luxury new builds on the north shore but built and certified to “LEED for Homes” standards, This project has been accepted by the Canada Green Building Council as a test case for the evolving Canadian LEED rating standard. A collaborative design process was developed to apply the US Green Building Council’s LEED for Homes checklist to the house design and construction program. This design/construction team includes the developer/owner, building designer, interior designer, LEED advisor/consultant, building contractor, landscape designer, and mechanical consultant. In this session, the team will describe the “LEED for Homes” rating criteria, and their experience to date in adapting the requirements to Canadian standards and their project.

Presenters:
Simon Baston, Principal, Leading Homes
Eileen Keenan, Green Building Project Manager, Light House Sustainable Building Centre
Bob Laird, Owner, Laird Custom Homes Ltd.
Ruth Mason, Principal, Mason Design Group Ltd.

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Evidence Based Health Care Research and Design – T18

Neil MacConnell will discuss current developments and directions to position health facilities for the future, including major issues affecting future health care delivery and potential impact on new solutions. The presentation will be followed by a discussion on ways to assist architects at the forefront of health care delivery projects.

Speaker:
Neil MacConnell, Vice President – Providence Legacy Projects, Providence Health Care
Darlene MacKinnon, Director Legacy Clinical Programs, Providence Healthcare
Ray Pradinuk, Leader Healthcare Research and Information, Stantec

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Safer Sustainable Properties by Design – T19

If you knew there was formula that would reduce crime and nuisance behaviour by 20 – 100%; create safer, sustainable, more profitable and rentable properties. What would you pay for the recipe?

This seminar will introduce the concepts behind Crime Prevention Through Environmental Design (CPTED); the purest form of crime prevention in use today. If you are interested in reducing crime and nuisance behavior on your existing properties and future developments, this may be the most important 90 minutes you ever spend.

Speaker:
Greg Perkins, Principal, Liahona Security Consortium Inc.

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Understanding Construction Claims – T21

This course will help participants understand the construction claim process and offer helpful, practical advice on how to avoid them. The presenters will explain the mechanics of the litigation process, as well as the process for mediation, arbitration and claim negotiations. The presenters aim is to provide seminar participants with a clear understanding of what to expect if they find themselves in a construction claim. The presenters will also offer strategies and best practices to avoid claims.

Chris Hirst

Norm Streu

Speakers:
Chris Hirst, Partner and Construction & Engineering Practice Group Leader, Alexander Holburn Beaudin & Lang
Norm Streu, Executive Vice President & General Counsel, LMS Reinforcing Steel Group

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Urban Water Reuse – T22

Climate change and population growth is reducing the amount of drinking water available to communities all over the world. Architects, planners, developers and governments are becoming increasingly aware that better management of water resources is not only essential for sustainable urban development, but it can also reduce the costs of services and urban infrastructure. This seminar will review integrated water management strategies and technologies to reduce potable water demands through a range of water conservation measures including water efficient fixtures and appliances, rainwater harvesting, and water reuse. Background information will be presented to enable the audience to better understand the technologies that are available in terms of their capabilities and limitations, and health/environmental considerations. The application of the technologies will be examined in terms of government regulatory and building code implications, and what government (particularly in BC and Alberta) is doing to facilitate their consideration. Case studies of urban water reuse treatment systems and reuse applications from BC, across Canada & the US and various parts of the world will be also be reviewed — ranging from onsite greywater reuse and rainwater harvesting systems through to systems serving larger scale developments, such as the Vancouver Convention Centre expansion project, and Dockside Green, in Victoria.

Speaker:
Troy D. Vassos, Ph.D., P.Eng., Senior Environmental Engineer, President, NovaTec Consultants Inc.

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Environmentally Focused Office Lighting for the 21st Century – T23

A look at the changing issues and design aspects of the modern day office. The tasks are changing. The age of the workforce is changing. Even the required light levels are changing. Environmental concerns are increasing and the technologies with which we light these environments are advancing. LEED ratings are being considered on more and more projects. How does the lighting specifier keep up with all these changing issues? What is changing and what are the best solutions?

Speaker:
Janine Mighton, Lighting Communication Manager, Canlyte Inc.

Thursday, February 12 • 1:00 – 2:30pm

AIBC=1.5 Core LUs

$45

Powder Coatings – A Sustainable Choice – T24 NEW SESSION

With the growing importance and increased awareness of the environment and a focus on the protection of our environmental resources, powder is becoming a favored choice of coating within the architectural market.  This seminar will review the benefits and enhanced value that powder provides with regards to sustainability, to the user, the market and the environment, and the positive impact it has on our environmental resources.

Speakers:
Wayne Nelson, VP Marketing/Business Development, Mayne Coatings Corporation
Dave Perry, Operations Manager – Western Canada, Westchem Technologies
Harvey Johnson, Technical Sales, AkzoNobel
Dave Heflin, Marketing Director SBU Americas – AkzoNobel

Wednesday, February 11 • 8:00 – 9:50am

$45

CRF Planning I & II – P01

Reserve Planning in BC — focusing on a 164-unit multi-family mixed residential/commercial strata in Vancouver.

Understanding three legislative options for contingency planning.

• Base allocations of annual budgets (current)
• Depreciation Reports (prescriptively optional)
• Reserve Fund Studies (future consideration)

Understanding the implications of each option.

• Economics of deferred maintenance and repairs
• Economic impact of each option
• The Enforcement & Compliance limitations with each option

The creation & implementation of each option. Three models will be illustrated on the same property.

• Base allocations. The current model in BC based on budget values and a minimal contribution.
• Depreciation Report, fixing the value of the asset and illustrating a 25 year depreciation model for accounting & funding.
• Reserve Fund Study Conducted in 2002. Results to date of funding, implementation and the practical application to multi family developments.

Speaker:
Antonio Gioventu – Executive Director, Condominium Home Owners’ Association of B.C.

Wednesday, February 11 • 10:10am – 12:00pm

$45

Human Rights — Update – P02

As more and more Human Rights Tribunal strata cases are released, it has become clear that the rights of the few may, in some circumstances, outweigh the rights of the majority. In this seminar, you will hear about the latest Human Rights Tribunal decisions involving, not only owners, but also the rights of a purchaser of a strata lot. The lessons learned from these decisions will help Stratas and managers avoid Human Rights claims.

Speaker:
Veronica Franco, Associate, Clark Wilson LLP

Wednesday, February 11 • 1:00 – 3:00pm

$45

Conflict Resolution: Handling Demanding/Challenging People — Not Quite Bullies But Bent On Getting Their Own Way – P03

A team of dispute resolution specialists will, in an entertaining and informative presentation, provide effective ways and means of handling difficult or demanding people without fighting or giving in.

Speakers:
Hugh McCall, B.A., LL.B., C. Arb., Pacific Centre for Dispute Resolution Inc.
Jill McIntyre, B. Comm., LL.B., C. Arb., Cert. Con. Res., Pacific Centre for Dispute Resolution Inc.
Helen Pinsky, LL.B., Pacific Centre for Dispute Resolution Inc.

Thursday, February 12 • 8:00 – 9:30am

$45

The Olympics — Managing Rentals – P04

The demand for accommodation for the 2010 Winter Olympics raises many questions. This seminar will address some of them: Short term rental of strata lots, Bylaw infractions, Municipal bylaws, Sublets and the use of guest suites.

Speaker:
Elaine McCormack, Associate Council, Alexander Holburn Beaudin & Lang LLP

Thursday, February 12 • 10:10am – 12:00pm

$45

Collections – P05

The downturn in the economy will increase the strata fee and special levy collections challenges for strata corporations. How can strata managers deal with this problem?

This session will provide tips on effectively using the Strata Property Act’s collection provisions to keep receivables at a minimum including court ordered sales.

Speaker:
Veronica Franco, Associate, Clark Wilson LLP

Thursday, February 12 • 1:00 – 3:00pm

$45

Residential Tenancy Law in Practice – P06

Residential Tenancy Law in Practice is a two hour workshop that will provide attendees with a base of knowledge and some practical tools for dealing with Residential Tenancy Law issues in British Columbia.

The session will begin with a brief introduction to the legal framework under which Residential Tenancy law operates in British Columbia and an overview of the structure of the Residential Tenancy Branch. Once this foundation is established there will be a discussion of some practical aspects of dispute resolution under the Residential Tenancy Act and a review the implications of the recent decision by the Residential Tenancy Branch to publicly release past decisions on their website. Time permitting the group will review various past decisions of the Residential Tenancy Branch and discuss some complex and emerging issues.

Speaker:
Michael Litchfield, Principal, Redwood Law Corporation